Viewing large files in the organizer

[ChrisWPG]

I was just wondering if there was a reason for large picture files with many layers to not appear in the organizer. All I see is the hourglass.

Is there a limit to the size of file the organizer can show?

[Jodi Frye]

Chris, what are you working with as far as RAM on your system ?

Have you defragged lately ? The program is quite intense and requires alot of resources...including good free defragged space to wiggle around in.

[MikeH]

Chris,

How big are your files?

There are a number of things to try here...

:arrow: I have seen the hour glass twice in Organizer - the first time was when PE3 as looking for a large file that was actually deleted... Are you sure these files are connected properly in Organizer?

:arrow: The second time I saw the hour glass I cleared it by updating the thumbnail (Edit > Update Thumbnail or right click > Update Thumbnail).

:arrow: Under Editor > Edit > Preferences > Memory & Image Cache, what setting do you have in Memory Usage?

Mike

[ChrisWPG]

I just upgraded my PC to 1GB of RAM but the pictures still don't showup.

I will try your suggestions Mike. Thanks

[MikeH]

Ok... let me know how you get on...

It isn't a RAM issue. It's also unlikely to be picture size - what size are these images?

Mike

[Mary]

One thing might be worth checking - in Preferences - under File Browser there is a setting Do Not Process Files Larger than xxxx MB

If that got set too low maybe it could cause problems. When I was having problems with Organizer and resources I tried resetting some of those things and that caused problems later.

Hope you solve that problem Let us know in case someone runs into something similar in the future.

[clemsonjim]

I have seen the hour glass a couple times when the Organizer is trying to re-connect a thumbnail to a file. I have stopped the auto search and found them quicker myself,

[MikeH]

I found this article in the Adobe Knowledge Base which privides one answer to this question...

http://www.adobe.com/support/techdocs/331103.html

Mike

[TonyW]

Curiously I have a bunch of 60MB TIFS that initially gave problems with just hourglasses showing but now they all seem to behave normally even though I didn't do anything to fix it. I have 1G of RAM and according to that tech note I should be having hourglass problems - but I don't. Do notice the hard drive gets quite busy when I scan through them in Organizer though.

[MikeH]

Tony,

I had the hourglass on files that were well within the Mb / RAM figures in the Tech Note...

Mike