epson printer color off help somebody

[cathy]

Can someone tell me what is wrong....I have a hp and epson both.
the gray on the hp prints out gray and on the (new) epson 4600 the gray prints out pink.. will not even talk about scanning a photo/print from epson.
I have a zerox laser, hp and epson...ready to throw epson in the trash...
I have downloaded all drivers, ink shows half full, cleaned heads.
I have envision flat screen shows gray and matches hp printer. :evil:
If I even think about another printer darling husband commit me.

[Jodi Frye]

the 4600...that is an all in one ? What kind of paper are you using ? If it is the model I'm looking at here you should be using DURABrite® Ink Glossy Photo Paper for the Epson ' DURABrite ' ink on that particular model. It might also be a case of old stale ink which will no doubt give you a lousy print.

[cathy]

It is the all in one... I have tried everything here....
The ink may be the problem, it is what came with it.
My printer is new but ready to throw it out.
I have read everything there is no updates etc for this model.
I am using regular paper at this time trying to get color correct.
Will keep at it. Thanks

[Jodi Frye]

cathy, ya ya need to go get some fresh ink. There is no telling how long the ink has been sitting in your printer. What kind of settings do you have for your printer...can you grab some screen shots to post ?

[Pauline]

Well Cathy I have to tell you that I also have the Epson 4600 and sure was NOT impressed with it when after printing a couple of times, I needed to clean the print heads. I would put a sheet of photo paper in and it came out terrible. I do the print check and discover that one of the inks wasn't printing properly. Clean the heads (once it took about 5 attempts to get ALL the inks going) , print and everything is fine. I didn't use my printer for a couple of days and SAME ISSUE!! I turned off my printer (by the printer) after each use, as I don't use it that often. Epson advised that it should be turned off by the printer as this allows the ink cartridge to dock properly and keep from drying out and should be turned off if not using. After the second time I called them (by now furious because I bought all new ink and same problem!) they replaced the whole thing. The new one came by Purolator and it was charged to my visa until I shipped the old one back. Seeings how I had just put new ink in it, I ended up doing a ton of printing and priming the new printer, before putting the cartridges back in and sending the printer back to them. As long as I was printing constantly no problem. Anyways, so far so good. Call customer service!! If there is a problem they should replace it NO CHARGE!

One thing I did notice. If I changed the print to PRINTER setting rather than source, the print was a lousey colour match.

Hope this long winded post helps you!! They need to know if their printer is bad! I love all the other features but was ready to go back to my old HP. Like you I was fed up and furious.

[Mary]

I think some of the problem with the all inones is that they can't really do any one thing well. Where I worked we refused to purchase any more for either work stations or computer labs. They were hard to keep aligned, went through ink far too quickly and on the network they would disappear.

We tried both HP and Epson all inones and neither were successful. Maybe they have come a long way in the last year but I remain gun shy.

[Jodi Frye]

Actually if i may step in here without upsetting anyone...All-In-Ones are meant for basic home office tasks. Definietly not meant for anyone serious about printing photos. They 'can' print photos...any printer can...doing it well is the key. Investing in a Photo Printer ( which will also print text etc...) is by far a better all around solution.

Steve's Digicams has a wonderful site devoted to photo enthusiasts...here is the link to the photo printers...everything you need to know about individual models. Not a complete list...which would be kind of difficult for any site to keep track of since the companies are spittin' them out so quickly;


http://www.steves-digicams.com/printers.html

PS I bought the Epson 785 epx back in early 2002 and spent about $ 149 for it. It hasn't let me down...exceptional photo quality prints. I will always buy Epson Photo printers.

[Pauline]

Well thanks Jodi. Where were you back in Dec. when I bought the new computer, all in one printer.........oh yes, that's right, that was also BEFORE purchasing pse!! This printer will just HAVE to do!! I don't print tons of photos anyway and just use it as general purpose. I will check out that site though. Thanks!

[Jodi Frye]

Pauline, if you only plan on printing a photo here and there then your printer will be fine...actually, there are some all in ones that cost about 4 times more that will print a decent photo...but who can afford it ? Your model uses Dura Brite inks and is suggested to use the dura bright photo paper for it. Paper really does make a difference when it comes to Epson printers. Are there any 'advanced' settings in the printer preferences ?

[Pauline]

Thanks Jodi. I am using Epson Premium Glossy, and didn't realize there was a special "durabrite" paper. I will have to watch for it.

Yes there are advanced settings but I wouldn't have a clue about it. Colour controls is checked and then there is photo enhance and ICM

The gamma setting (what ever that is????) has options of 1.5 1.8 and 2.2
1.8 is the one checked.

I guess I have so much more to learn! It's an neverending process to say the least.

I recently received an honourable mention for a photo of my dog that was judged by professional photographers. It was printed on this printer, so the quality must be pretty good.