Uninstall Elements 2.0

[BobB]

After installing Elements 3.0, I deleted Elements 2.0 (MAC) with the exception of the 2.0 "icon" which won't delete. I get a response that the icon is "locked". I checked with the "get info" file and there is nothing indicating the icon is locked. Does anyone have any suggestions on how I can delete the old icon?

[southpaw]

Ahhh... the love of Unix systems :-D. You can make it full of beautiful graphics and easy to daily use... but it's still unix.

I'm going to take a guess, and say that you are probably trying to delete an icon that was placed during an administration mode, and that now, you're deleting through another account.

Other things... I know for a fact you are on journaled format, because adobe products don't even install on unix format, let alone run. So it isn't that kind of issue. As a general rule, if you have been shutting your computer off with the power button, rather than going through the shutdown menu command*, your permissions are likely pretty messed up. In that case, you should simply run permissions through 'Disk Utility' in the 'Utilities' folder, in the 'Applications' folder. Then restart your computer after the permissions have been fixed, and try it again through your admin account. If that doesn't work... which it should if you did it right... then boot up off of your OS X panther install disks, and got to the upper menus, and choose disk utility, and then procede to repair your disk from the CD drive allowing for optimal permissions repair. At worst, you would want to get a utility like Disk Warrior or Norton Utilities 8.0 to run an emergency disk repair.

I hope that was helpful.

Southpaw


*shutdown menu command ~~ selecting this and waiting for the computer to shut down is called proper shutdown procedures. It minimizes later headaches.

[brucegarrett]

I was advised to uninstall Elements 2.0 on my PowerBook G4 running OSX 10.3.5 by simply dragging the icon from the Applications folder to the Trash.

Problem is I now can't empty the Trash... message reads: "This operation cannot be completed because the item 'Automate' is in use.".

Searched Elements 2.0 for 'Automate' but no luck.

Emailed Adobe Support for a fix but still awaiting reply.

Do I actually need to uninstall 2.0 while running 3.0?

Bruce

[southpaw]

No, you do not. Unlike Windows operating systems, your previous version of a program will not be affected by the current version. I've have Photoshop 7 and installed Photoshop CS and had both on my computer, running fine individually, without any issue, and the Photoshop CS didn't even try to delete my Photoshop 7 which it would have been more than happy to do on Windows. OSX is just designed that way. The Installer program is not designed to be able to delete the prior version of the program, and for that, I am MOST THANKFUL. As new programs are filled with bugs, and hard drives are so large these days, i mean.. you can order a new eMac from apple's online store with 160GB Hard Drive built in. So the prior version is not an issue. And theoretically... simply dragging a folder of a program to the trash should have no consequence either, as the files that would be in the library would still be present. The only consequence would be if Elements 3 used the same exact name initilization file to start up Elements 3 and it differed in Elements 2. In this, it would be possible that OSX would rename the file on install with a 1 after it, and Elements 3 would be trying to use Elements 2s file. That would be a serious bug in their programing for sure. Even then, it's unlikely, as changing log files are usually kept outside of the systems folder, usually in the programs folder.

Southpaw

[This message has been edited by southpaw (edited 11-02-2004).]

[Wendy]

Bob,

Try "Secure empty trash" instead of the normal empty trash ... that should do it.


Wendy

[brucegarrett]

Finally located 'Automate' in Elements 2.0 and it is locked (Padlock Icon)... anyone know how I unlock it?

Also re my previous post: tried Secure Empty Trash but that doesn't work either.

Bruce

[Wendy]

Bruce ... the only "Automate" I can find is a folder in Plug Ins. Where have you found your locked file?


Wendy

[brucegarrett]

Hi Wendy

Thanks for the reply.

After previous futile attempts to delete/uninstall Elements 2.0 I now have just one file left in the folder in Applications.

Within that file (Automate) is a further file called description.xml which is the one that is locked.

This is the file that appears to be preventing me from deleting Elements 2.0.

Bruce

[Wendy]

Hi Bruce,

I found it ... click on the file and do Apple I then make sure that Ownership & Permissions are set to "read and write".

Givee that one a try and I will keep my fingers crossed.

Wendy

[This message has been edited by Wendy (edited 11-08-2004).]

[Wendy]

Bruce,

I won't be around for a few days ... but I'll check when I get back to see if you have managed to sort it out.


Wedny