Elements Village

How to use the forums


Go Back   Elements Village > Get Answers > Photoshop.com

Reply
 
Thread Tools Display Modes
  #1  
Old January 27th, 2009, 08:37 AM
pgarden pgarden is offline
New Forum User
 
Join Date: Sep 2006
Posts: 22
Error- Licensing has stopped working

I bought Adobe PhotoShop Elements 7 (not a trial version) and installed it about a month ago and since then I have gotten this message 3 times
"Licensing for this Product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling this product and them reinstalling this product or contacting your IT administrator or Adobe Customer support for help"
When I uninstall the program and reinstall it, it will work for awhile and then the message appears again. Please help! How do I have the program and my license work togethere?
Reply With Quote
  #2  
Old January 27th, 2009, 09:19 AM
frank abramonte frank abramonte is offline
Senior Contributor
 
Join Date: Oct 2006
Location: New Jersey, USA
Posts: 2,397
pgarden:
Have you registered the software?
You can contact Adobe 1 800 833-6687
Or contact them at http://www.adobe.com/support/contact/
__________________
iMac 2 GHz, OS 10.5 Leopard, 3 GB Mem, CS2, CS4, QuarkXPress 8.1, Canon IP3600 printer
Reply With Quote
  #3  
Old January 27th, 2009, 02:19 PM
johnrellis johnrellis is offline
Senior Contributor
 
Join Date: Oct 2007
Posts: 1,740
You likely need to install Adobe's licensing-service update:

http://www.johnrellis.com/psedbtool/...ensing-service
Reply With Quote
  #4  
Old January 29th, 2009, 05:02 AM
pgarden pgarden is offline
New Forum User
 
Join Date: Sep 2006
Posts: 22
I did go to Adobe support and was directed to download the LicenseRecovery109.zip file for windows - after downloading that file everything is working again. Thanks for the help, hopefully my issue is solved.
Reply With Quote
  #5  
Old February 8th, 2009, 02:48 PM
Benny Pedersen's Avatar
Benny Pedersen Benny Pedersen is offline
Frequent Contributor
 
Join Date: Apr 2006
Location: Kolding, Denmark
Posts: 1,034
Images: 66
Licensing for this Product has stopped working

I had the similar problem with CS3.
I solved it like this:

Run msconfig
Services: Check box "FLEXnet Licensing Service"

Benny,
PS. you can also run services.msc and then double click it, set start type to manuelt. It seems that Adobe only do a check about if it is checked in the msconfig check box, even the service was stopped in services.msc...
__________________
Reply With Quote
  #6  
Old April 24th, 2009, 12:01 AM
Seeker Seeker is offline
New Forum User
 
Join Date: Apr 2009
Posts: 1
Post Solution for Licensing for this product has stopped working.

OK, this is what worked for me, since the adobe site formally failed to offer any results.


1. Uninstall all Adobe products and do a search for adobe and delete all remaining folders and files. RESTART.

2. Download and run: Windows Installer CleanUp Utility to your desktop labelled---(msicuu2). This will remove installation information for programs that were installed by using Windows Installer.

3. Download and run: Adobe CS3Clean Script for Windows , unzip and dbl click CS3Clean.exe to begin. Follow the instructions on the black screen. (This will help resolve installation problems experienced by users of Adobe Creative Suite software). RESTART.

4. Install the Adobe program(s) and let it do its thing undisturbed. After installation is complete, RESTART...and prestooo!

Quote: Perseverance pays off, you're worth it.
Reply With Quote
  #7  
Old June 14th, 2009, 03:53 PM
sntmproductionsPD sntmproductionsPD is offline
New Forum User
 
Join Date: Jun 2009
Posts: 2
Could anyone please help me with this problem but with Adobe Premiere Pro CS3?
or at least help uninstall adobe?
thanks
Reply With Quote
  #8  
Old June 14th, 2009, 04:00 PM
Wendy's Avatar
Wendy Wendy is offline
Moderator/Enlightened Elder
 
Join Date: Nov 2004
Location: UK
Posts: 40,785
Images: 67
Hi ..

... and welcome to the Village

Is this a demo version that you are having problems with ??

Wendy
__________________
"Wendy's World Gallery" "Village Gallery"

"Wendy's Mini Tutorials" "Wendy's Scrapbooking Tutorials"

"Do visit My Blog"
__________________________
MacPro 2 x 3.2GHz Quad Core Intel Xeon, 4Gb Memory, CS3 and most versions of Elements
Reply With Quote
  #9  
Old June 14th, 2009, 07:10 PM
sntmproductionsPD sntmproductionsPD is offline
New Forum User
 
Join Date: Jun 2009
Posts: 2
Quote:
Originally Posted by Wendy View Post
Hi ..

... and welcome to the Village

Is this a demo version that you are having problems with ??

Wendy
Basically i pressed my adobe cs3 pre/pro program and it said:
You cannot use this product at this time. You must repair the problem
by uninstalling and then reinstalling the program or contact the IT administrator or adobe customer support.

then i tried to uninstall it and it wouldnt let me so i did something bad and I deleted all the files that came with it and its folder but it didnt delete the icon and then i tried to install it againn and it said another program was already running so im cnfused and stressed! Please help me?

-Sntm
Reply With Quote
  #10  
Old June 15th, 2009, 02:36 AM
Wendy's Avatar
Wendy Wendy is offline
Moderator/Enlightened Elder
 
Join Date: Nov 2004
Location: UK
Posts: 40,785
Images: 67
Hi ...

Most of the people here are using Photoshop Elements so I doubt that anyone will be able to help ... it may be better to try the Adobe Forums.

I think this is the right one:

http://forums.adobe.com/community/pr...erepro_earlier

Wendy
__________________
"Wendy's World Gallery" "Village Gallery"

"Wendy's Mini Tutorials" "Wendy's Scrapbooking Tutorials"

"Do visit My Blog"
__________________________
MacPro 2 x 3.2GHz Quad Core Intel Xeon, 4Gb Memory, CS3 and most versions of Elements
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
PSE 6 organizer has stopped working. pearlseyes Photoshop Elements 6/7/8 Questions and Answers 1 January 5th, 2009 02:20 PM
PSE 6 - Licensing for this product has stopped working daveMatth Photoshop Elements 6/7/8 Questions and Answers 3 May 20th, 2008 04:07 AM
Downloader has stopped working kyuss Photoshop Elements 6/7/8 Questions and Answers 8 November 3rd, 2007 12:00 PM
clone stamp stopped working klg Advanced Elements 11 May 22nd, 2007 03:15 AM
HELP - PSE 5 Organizer stopped working mbrant Advanced Elements 19 March 5th, 2007 06:15 PM


All times are GMT -5. The time now is 04:59 AM.


Powered by vBulletin
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.