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#1
October 6th, 2005, 02:40 PM
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login problems "Portrait Retouching with PS Elements&qu
Hello there,
Does someone also experience login problems for the second course. Everytime when I try to login I get the first course which I have already finished. 
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#2
October 6th, 2005, 03:03 PM
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Try refreshing the screen. If you are using a screen image from your own cache it will not see the new options.
Happened to me. In Windows pres the F5 key or the refresh button
__________________
All the gear but no idea
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#3
October 6th, 2005, 03:36 PM
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Hi 2Learn-
Boy are you in the right place! I just got through this same problem with these classes  !I would strongly recommend that you call Customer Service 1-866-808-2793 right off, ask to speak to Maureen and tell her you're having the same problems that she just fixed for Carol Webb. We spent about a week trying to fix this, and in the end, it wasn't terribly complex for them-they should square you away pretty quickly. Hope this helps!
__________________
Carol If it's not fun, why do it? Village Gallery Carol's PET Gallery iMac, Canon Digital Rebel Three Hundred Sixty Five
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#4
October 6th, 2005, 04:06 PM
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Hi,
Carol is correct, call CS and they will take care of the problem for you.
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#5
October 30th, 2005, 06:07 PM
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Another Log-in problem
I think I fell into the same abyss when trying to login to the Portrait Retouching online class. Got my email back and everything, but it won't let me login. Says my time expired on September 13. I don't think that date was even right for the first class I took. I tried the customer service number, but nobody is home on Sunday evening, apparently.
Is there any help available now? Bill in WV
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Bill in WV KonicaMinolta A2, Canon Powershot G2, Canon EOS D60, 30D and a new G7 I even have some old film stuff, mostly Nikon F2 and that era. pbase.com/bill_in_wv
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#6
October 30th, 2005, 06:15 PM
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Hi Bill ...
I think that you may have to wait until office hours in the morning Wendy
__________________
"Wendy's World Gallery" "Village Gallery" "Wendy's Mini Tutorials" "Wendy's Scrapbooking Tutorials" "Check out My Blog .. I have added a new entry" __________________________ MacPro 2 x 3.2GHz Quad Core Intel Xeon, 4Gb Memory, CS3, CS5 Design Premium and most versions of Elements
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#7
October 30th, 2005, 06:20 PM
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thanks Wendy
I was afraid of that. I got caught up in that confusion after Scott's class started and then the server crashed or sumpthin. Had a similar problem then.
But thanks for the reply, Wendy. Bill in WV
__________________
Bill in WV KonicaMinolta A2, Canon Powershot G2, Canon EOS D60, 30D and a new G7 I even have some old film stuff, mostly Nikon F2 and that era. pbase.com/bill_in_wv
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#8
October 30th, 2005, 06:26 PM
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Hi Bill ....
No problems ... just sorry that I couldn't help  Wendy
__________________
"Wendy's World Gallery" "Village Gallery" "Wendy's Mini Tutorials" "Wendy's Scrapbooking Tutorials" "Check out My Blog .. I have added a new entry" __________________________ MacPro 2 x 3.2GHz Quad Core Intel Xeon, 4Gb Memory, CS3, CS5 Design Premium and most versions of Elements
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