Accessing Help in Elements 3.0

[mane]

Because of the SP2 in XP I can no longer access Help in my program. Iread the message on the Adobe website and changed my settings, however, I still get nothing when I click on the help. It just appears on my taskbar but there is no window...I also looked in the installation CD and I can't find the PDF>. Help file on the CD. Can anyone tell me how to get the Help to work??? Thank You..

[Whiteford]

:wink: I had the same thing, press Ctrl+Alt+Shift the moment you click on help in the program, click yes on the popup, and help should open. You mite have to try a couple times to get timming right.

Hope this helps,

Dave

[Jodi Frye]

yes SP2 seems to have a way of either messin stuff up or basically makin a user feel they will be killed with some sort of killer web monkey if we 'allow' content.

Tho, there was more to the patch than that...just sort of a dummy proof add-on. I tend to just click the yellow bar above to allow what i want...same with the help.

[MikeH]

Originally Posted by mane

Because of the SP2 in XP I can no longer access Help in my program. Iread the message on the Adobe website and changed my settings, however, I still get nothing when I click on the help. It just appears on my taskbar but there is no window...I also looked in the installation CD and I can't find the PDF>. Help file on the CD. Can anyone tell me how to get the Help to work??? Thank You..

There is an article in the Adobe Knowledge Base on problems with help on Adobe products when using XP SP2 at http://www.adobe.com/support/techdocs/330621.html

Hope this helps.

Mike