Bug in Elements 4.0

[rg121985]

I have been using 4.0 for a couple of months, and have encountered a bug where Photoshop appears to overwrite photos in the current working directory with other photos in the same directory. Let's say I am editing a directory of 200 photos. I open a photo from within Photoshop, make enhancements, 'save as' to create a copy. After modifying about a dozen or so photos in this manner, I notice the thumbnails in my 'file open' dialogue don't have the same filenames they have when I started. It appears to randomly corrupt the association of the thumbnail with the actual file underneath.

What is also odd here -- after this happens you can view the thumbnails in Windows Explorer outside of Photoshop Elements. In thumnail view, it looks like Photoshop has trashed your directory and overwritten photos with others. However, let's say file100.jpg used to be a beach picture but now the file100.jpg thumbnail is a picture of your dog. If you 'right click - preview' the dog thumbnail, the beach picture will come up in the preview with file100.jpg on the window header.

At first I though Photoshop was trashing my whole file, but it appears to only be corrupting the assocation between the thumbnails and the file.

I can reproduce this error repeatedly. However, I cannot get it to happen with I uncheck the 'include in Organizer' box during 'save as'.

Has anyone else seen this problem? Could it be a problem with the Organizer.

I called tech Support about it today, and their response was that 'I needed to upgrade to CS2 because Elements was not intended to handle this kind of editing volume." Interesting.

[Norm F]

I called tech Support about it today, and their response was that 'I needed to upgrade to CS2 because Elements was not intended to handle this kind of editing volume." Interesting.

That is an absolute hoot. Sounds like you're having problems with volumes of one.

Sorry, I have had no such problems with the program. I don't recall this issue coming up here before but there are some Organizer experts here. Hopefully someone will be able to assist.

I would try tech support again, and this time, don't talk volume. If it does this everytime you edit a single image, volume is not the problem.

[Wendy]

Hi there ...

... and welcome to the forum :)

I agree with Norm ... and it does seem a very strange thing for Adobe support to say :confused: :confused:


Wendy

[jazzfisher]

Dear rj,
I'm not an organizer expert, but I edit that amount of photos all the time & have no problem.
I'm assuming you aren't putting them all into standard edit at the same time?? Yes or no?

[smorseg]

I haven't seen this before, but you may be able to get the original thumbnails back by selecting the altered thumbnails in Organizer (hold the control key down and select the individual images) and then select Edit->Update Thumbnail For Selected Items.

Just a thought.

-George

[rg121985]

I only edited one at a time. I can delete the 'thumbs' file, and everything seems to correct itself when I refresh my thumbnail view in Explorer.

[Benny Pedersen]

I have been using 4.0 for a couple of months, and have encountered a bug where Photoshop appears to overwrite photos in the current working directory with other photos in the same directory. Let's say I am editing a directory of 200 photos. I open a photo from within Photoshop, make enhancements, 'save as' to create a copy. After modifying about a dozen or so photos in this manner, I notice the thumbnails in my 'file open' dialogue don't have the same filenames they have when I started. It appears to randomly corrupt the association of the thumbnail with the actual file underneath.

What is also odd here -- after this happens you can view the thumbnails in Windows Explorer outside of Photoshop Elements. In thumnail view, it looks like Photoshop has trashed your directory and overwritten photos with others. However, let's say file100.jpg used to be a beach picture but now the file100.jpg thumbnail is a picture of your dog. If you 'right click - preview' the dog thumbnail, the beach picture will come up in the preview with file100.jpg on the window header.

At first I though Photoshop was trashing my whole file, but it appears to only be corrupting the assocation between the thumbnails and the file.

I can reproduce this error repeatedly. However, I cannot get it to happen with I uncheck the 'include in Organizer' box during 'save as'.

Has anyone else seen this problem? Could it be a problem with the Organizer.

I called tech Support about it today, and their response was that 'I needed to upgrade to CS2 because Elements was not intended to handle this kind of editing volume." Interesting.

On my Homepage:
http://home1.stofanet.dk/photo/recovery.html
you can see examples. A thumbnail that is displayed as on picture but the picture is not the same as the thumbnail. http://home1.stofanet.dk/photo/recovery/t3.jpg
That is not an Element bug, but a bug in Microsoft. ;)

I found the problem in Microsoft Windows for some years ago. Notice that this
bug can exist on a good computer (nothing to do with crash)
The below text is from my old Homepage:
http://2dos.homepage.dk/tweak/tweak.htm
I found a new security problem in Windows XP that could (most likely, already happening) delete your data. Microsoft do not know about it, so they have NOT released a patch that fixes that vulnerability. It is not a malicious hacker that delete your important data but it is a BUG. If you do not know it, then it could easily and often be a problem. You simply may lose important data from your computer. Serious stuff, so I do not hope that Microsoft will ignore such a problem.

Along with the above, I also wrote an attempt to recall the bug, but for some reason or whatever it wont work each time.