Ruler Problem

[sandie]

I use the ruler alot. My ruler has NEVER been where it should be. What I mean by that is if I have a picture open the 0 should be at the corner of the picture left top and side so it measures the size of the picture. My ruler is somewhere in the middle or near the middle and when I bring the cross hairs to the picture it down not bring the 0 (zero) to the corner.
I am wondering if other people have had problems and if it is a bug in the ruler algorithim?
Thoughts
I do not know how to send a screen shot so you can see what I am talking about.

[timteamouse]

yes I do with Elements 3, it's poor programming on Abode part, There should
be patcxh for it, but abode solution is to create a new version to fix the problem,

Elements 3 was release to soon, they where greedy for money and sales.
When I spoke to a Tech at abode, there where over 100 issue that Elements
3 had bugs with.

So to look good on there part, they release Elements 4 to fix the bugs and
get paid for doing a Patch with a face lift.

Don't get me wrong here - I like abode products - I don't like the way they
do business.

So now you patch costs 99.00 or what ever the fourth version costs.

I download the tryout for version 4 and the rulers are updated to work
properly.

[Ellen]

Sandie,
Here's where my rulers are.
http://www.pixentral.com/show.php?picture=1TJQbq38wxoYNWf0SLHLykDMpN

I think they can get reset in preferences, but I imagine someone who knows more than I do will be along to help you.
Ellen

[MikeH]

Hi Sandie,

My rulers in PSE3 start at the top left hand corner... have you tried resetting the Preferences File?

Close Elements, relauch in Editor, and straightaway hold down the Ctrl-Alt-Shift keys (Apple, Alt, Shift for the Mac). A window will appear asking you to confirm to delete Settings, answer Yes and let PSE load.

Try this first and let us know if it helps.

Mike

[Juergen D]

Sandie,
Here is a quote from the PSE3 Help File:

"To change the rulers’ zero origin and settings

In Standard Edit, do one of the following:

To change the rulers’ zero origin, position the pointer over the intersection of the rulers in the upper left corner of the window, and drag diagonally down onto the image. A set of cross hairs appears, marking the new origin on the rulers. The new zero origin will be set where you release the mouse button.

Note: To reset the ruler origin to its default value, double-click the upper left corner of the rulers.

To change the rulers’ settings, double-click a rule, or choose Edit > Preferences > Units & Rulers (Windows) or choose Photoshop Elements > Preferences > Units & Rulers (Mac OS). For Rulers, choose a unit of measurement. For Column size, enter values for Width and Gutter. Click OK.

Some layout programs use the column width setting to specify the display of an image across columns. The Image Size and Canvas Size commands also use this setting.

Note: Changing the units on the Info palette automatically changes the units on the rulers."

HTH,
Juergen

[MikeH]

Sandie,

Let us know if the method in Help sorts it out.

Mike

[Wendy]

Hi there ...

I tried double clicking in the lefthand corner and it doesn't reset them to zero :( ... but if you get hold of the cross hairs and just move them a very very small distance from the corner (as small as you can) then that does reset the rulers to zero :)

Wendy

[mustang]

Found this on one of the other forums and it works. In PSE click "Windows" on Menu Bar > Images > Cascade or Tile (either one works). This moves photo to upper left corner of window w\zero point in upper left corner of pic. Drag photo to desired position and set desired view.

[Wendy]

Hi Mustang ...

I just tried that in PSE3 and it didn't reset the rulers to zero :confused:

Wendy

[Carbone]

Works fine for me... I can set the zero origin anywhere, and reset it by double-clicking on the left upper corner (white area).

Ray

[Tom K]

Hi Sandie;
I might as will put my 2cents in .... or really 3
1. I know it sounds weird however when I double click in the upper left corner where the rulers come together with a slow click, click nothing happens but when I click as if trying to start a program or something like that the rulers reset to 0.
2. When the rulers are at 0-0 and the cursor is clicked and held the 0 can be dragged anywhere.
3. and best of all.... if you want to change from inches to mm or pixcels etc.
just RIGHT click on the the ruler itself........ Tom

[Grant]

The jumping ruler is a know issue with Elements 3. While i haven't used it for a while I did get so use to its tricks i could move it around at will. Was much cheaper than using bad drugs and just as much fun.

[billz]

Sandie,
Here's where my rulers are.
http://www.pixentral.com/show.php?picture=1TJQbq38wxoYNWf0SLHLykDMpN


Ellen -

I love the photo. Thanks for posting it!

Bill

[timteamouse]

Here is how to see if you have the ruler bug or not
"Elements 3 version only"

Very simple to do
press: Ctrl + N
next scroll down to the preset list and open a 8" by 10" image
Press: Ctrl + R (turn rulers on if there off)

Your top left corner of the image is suppose to be located at
0-inches at 0-inches

and if it nots, the programs does not support your video card properly
and your rulers will not work properly for you

This problem was fixed in version 4

[Robyn]

I've never actually used the ruler, I've never had a reason to yet. But...............I was just having a look to see what this thread was all about. Can you explain to me.......... if I open a new file at 8" x 10" the ruler shows it to be something like 20" x 24"? And yes, both sides start off at 0" in the top left hand corner.

[mel]

Hi there ...

I tried double clicking in the lefthand corner and it doesn't reset them to zero :( ... but if you get hold of the cross hairs and just move them a very very small distance from the corner (as small as you can) then that does reset the rulers to zero :)

Wendy


Thanks Wendy.

I also had a ruler problem and tried what you mentioned here and now it is back to normal :)

Mel

[sandie]

Mike H
What you told me to reset PSE3 worked but now I will need to put back all other kinds of settings but that is ok.
Tiling did not bring the 0 to the left corenr consistantly, I tried double clicking on the left upper corner but did not work and drew the cross hairs to the upper left and corner of the picture and that did not work.
I did not try the dragging very small amount from the corner so Wendy do not know if your way would have worked but now it is great.
NOW new question, HOW do you increase or decrease to scale? So I want a 8X10 but do not want to lose any of the picture by cropping to that size.
Possible?

[sandie]

"I've never actually used the ruler, I've never had a reason to yet. But...............I was just having a look to see what this thread was all about. Can you explain to me.......... if I open a new file at 8" x 10" the ruler shows it to be something like 20" x 24"? And yes, both sides start off at 0" in the top left hand corner."

I would say you are really opening up in 20x24 and not 8x10. Did you open the picture and then crop to 8x10? And then when you did that it still reads 20x24? that is not right but i somehow think you are not saying that.

[Robyn]

No Sandie, I'm not cropping....nothing like that. I just open a new file and specify 8 x 10 but the ruler does not show that.

It doesn't worry me, as I haven't felt the need to use a ruler for anything yet. I was just curious.

[bayhli]

Thanks for asking the question Sandie. It's one of those quirks that's been driving me crazy in a slow....painful...way.

My ruler has been inconsistent, sometimes it is properly at 0's, other times not. The double click did work tonight and reset them to 0.

I have tried the click thing before and it didn't work then so who knows. But for now it's normal.

Thanks again for the various solutions everyone. :)

[Juergen D]

I just open a new file and specify 8 x 10 but the ruler does not show that.


Robyn,
It looks like you have the ruler set to centimeters. Right click on it and see where the checkmark is.

Juergen

[sandie]

No Sandie, I'm not cropping....nothing like that. I just open a new file and specify 8 x 10 but the ruler does not show that.

It doesn't worry me, as I haven't felt the need to use a ruler for anything yet. I was just curious.


Robyn How are you opening and "specifying" 8x10 if not by cropping to 8x10? if you are checking the box 8x10 then it is cropping to that. Also if you are in centimeters that may also answer your question use inches.

[Mary]

Rather than opening a new file are you creating a new blank document?:)

[Robyn]

I'm very embarrassed to admit this :o but as Juergen suggested, I had the ruler set in cms. rather than inches.

[sandie]

I am still having a problem. I have edited many pictures and some unedited. Some the ruler is exactly where it should be with the 0 at the top left corner of the picture but on some the corner of the picture is not at zero at all and is usually way left of the 0(Zero) so the numbers are like 0 is over the middle of the picture.
Sandie

[MikeH]

on some the corner of the picture is not at zero at all and is usually way left of the 0(Zero) so the numbers are like 0 is over the middle of the picture.

Sandie,

Can you post a screen shot of this please.

Mike

[Wendy]

Hi Sandie ...

I have had this problem in the past ...

Try this put your cursor in the top right hand corner ... where the rulers meet and double click. If the rulers don't reset to zero then hold down the mouse button and drag just a very small way into the image ... as small as you can.

If the first method fails then the second one should work :)

Wendy

[Ward Grant]

I'm glad this thread was started as I've seen the same thing, but I was afraid to ask.

If the screen shot does not come out too well, try this.
File>New>8x10 Zero appears in upper left corner
File>New>8x22 (or some other size with extreme depth relative to width) Zero appears in middle of image.

It seems like there is some kind of adjustment Adobe makes for unusual sizes, but that is as technical as I can explain it.

http://img482.imageshack.us/img482/3374/rulernotat06dj.th.jpg (http://img482.imageshack.us/my.php?image=rulernotat06dj.jpg)

[kevq]

I always use PE3 in maximize mode and the ruler can be all over the place. So I go to windows uncheck maximize and the ruler starts at zero on the left edge of the photo, I then go back to Windows, click on maximize and the zero is on the left hand edge.
A few extra seconds but it works for me.

Kev.

[Ward Grant]

I always use PE3 in maximize mode and the ruler can be all over the place. So I go to windows uncheck maximize and the ruler starts at zero on the left edge of the photo, I then go back to Windows, click on maximize and the zero is on the left hand edge.
A few extra seconds but it works for me.

Kev.

Thanks for tip. I just tried this on my 8 x 22 inch test file and it worked. The zero is now aligned along the left edge.

[kevq]

Ward,
you're welcome. I read it somewhere and it's been very useful.
Kev.

[sandie]

Back to the drawing board. I reset and it worked, 0 was at the top left corner and now, some pictures it still is there but some it is in the top middle of the picture somewhere and am wondering it is the pictures I have manipulated that are the ones with the 0 where it should NOT be? Any ideas?