anybody else with subscriber area issues

[dpw9272]

I paid for a 2yr subscription at the elements seminar this year in new york. when i clicked on the subscriber area it asked me to login. no problem, i just went to my little black book of passwords and ids and put in the subsciber id and it said that i'm expired. when i called customer service they said they won't reopen until Monday, October 3rd???????????

what a way to start the new year

[GaryK]

DPW

There is another thread going around..looks like a universal problem:rolleyes:

[Pauline]

Yes, it seems none of us are subscribers anymore. :( There's a couple of threads going about this. I'm sure it will all be resolved on Tues. when everyone gets back to work.

[dpw9272]

thanks, that makes me feel a little better.

[Wendy]

Guess we will just have to play on the forum tonight .... :)

Hope you have all made your New Year Cards :) :)


Wendy

[MikeH]

Wendy,

Let's hope the Forum stays up then...:rolleyes: otherwise I've got the Magazine to read...;)

Mike

[Wendy]

Mike ...

I have my new book ... the Digital Rebel one that you suggested :)

Wendy

[lindajay]

What a coincidence! Everyone's being told their membership has expired . . . and mine REALLY DID! I was having the same problems as everyone else, then looked at my profile and found that I expired on 12/29! Oh MY! I just renewed, but the new code they gave me doesn't work either :(

--Linda

[MikeH]

Wendy,

Do let me know how you get on with the book...:)

I'm working through those prints... some of them aren't in very good condition. Along with the prints I also found my old Canon AE-1...:eek:

Mike

[Wendy]

I think that the problem maybe that the Subscriber Area opened on New Years Eve 2004 ... Ummm I wonder what was built into the coding for expiry dates :)

Wendy

[laureys]

I'm glad to see I'm not the only one with this subscriber code problem

[Carbone]

Canon AE-1...:eek:


My brother still has his and he uses it on occasions. But lately, he's lurking for digital... It's gonna be another Canon, that's for sure!

Ray

[MikeH]

Ray,

The AE-1 was my first Canon and I've had Canon ever since... I really tempted to get a roll of film and give it a run out...

Mike

[Carbone]

Hmmm... Grant, come over here... WE'RE SHOOTING FILM :D

Ray

[Carbone]

The Canon AE-1 was also his first Canon and that is also what has got me hooked on the Canon brand (and the 35mm format). I started later with a SureShot 70.

Ray

[Grant]

Hmmm... Grant, come over here... WE'RE SHOOTING FILM :D

Ray

Sorry Ray I though said you are shooting film and then I read you are useing a Canon so I suspect you ment to say you were playing at photography. :twisted:

[Carbone]

Well, if you mean by playing that I'm having fun while making great pictures, yes you could say that. Should have I used this other brand, for sure, it would have been boring, and no playing because fixing pictures that should have been good in the first place is no fun... :D

Ray

[Grant]

Oh Ray, Ray, Ray ... now is the time to take two of the banana pills and you will be right as rain in no time flat.

[Carbone]

You think.. ? :D

Ray

[CarolLHB]

I actually just went over there-was asked to login (luckily I remembered where I'd written the password down!) and logged in ok. What a weird couple of days...:eek:

[willpresley]

I imagine some folks won't have the same fortunate event of getting logged in. Paul in another thread explained this JINX and when I finally dug up my subscriber code it accepted it so things are getting back to right.

[Wendy]

I'm back in too :)

Wendy

[MikeH]

Tami posted a note saying that Paul fixed it...:)

http://www.photoshopelementsuser.com/forum/showthread.php?t=5074

Mike

[Wendy]

Hi Mike ...

Paul posted a note somewhere too :) ... it was a totally different problem but he fixed it very quickly.

Wendy

[MikeH]

Wendy,

Whatever the problem was we are back up and running now :D

Mike

[Wendy]

Mike ...

It was one of the golden oldies computer problems :) ... Umm now what date did we set expire too .... see message No 5

http://www.photoshopelementsuser.com/forum/showthread.php?t=5071

It dawned in me that the subscriber area started New Years Eve 2004 :)

Wendy

[MikeH]

Wendy,

Hmmm yes...

I can't believe that it's really 12 months since I joined the board and subscribed...

Mike

[Wendy]

Mike ...

My goodness ... doesn't time fly when you are enjoying yourself :)


Wendy

[willpresley]

Well there is still one area that I can't access -- My Gallery -- the browser remembered the username and password but it is not recognized. So is anyone else still OUT of their Gallery?:(

[Wendy]

Hi Will ...

I can get into mine OK ...

I just wonder if it is remembering your user name and password from another part of the site ... its just that my Username is different on my Gallery (OK that was an accident :) )


Wendy

[willpresley]

OK, I'll do some digging around and find the information -- it has to be printed somewhere because I've taken to printing all those things out so I can find them when needed.:)

OK just a matter of entering the password again and everything is now OK for me. Thanks for the idea Wendy.

[Wendy]

Hi Will ...

Oh that is good news ... glad that you have managed to get in there again :)

Wendy

[haleyscomet]

Hi all,
I've been busy taking photos have not checked the forums in a while but as long as subscription issues are on the table for discussion, can someone please tell me how often the Elements magazine is published? (the magazine states 8x per year) Since I subscribed in late September, I received one issue (Vol. 2 #7) and that is it - and that one only by complaining to customer service. Does anyone else have this problem? Is it necessary to call customer service for each issue-maybe there is something I do not understand about receiving the actual magazine.
Thanks in advance,
Beryl
www.flickr.com/doghike

[Wendy]

Hi Beryl ...

The first issue always takes quite a while to be sent out but generally after that it arrives OK ..

Vol. 2 #8 has now started shipping ... some people have it but some don't. I would suggest that you wait a week or so and then if it still hasn't arrived then phone Customer Services again.

I suspect that you won't need to ... as I'm sure it will be on its way to you.

Wendy