John Sunier
July 24th, 2009, 05:54 PM
I have entered this problem at two other Elements forums with no responses in over 2 weeks so am trying this one next: I was having bogus empty folders appear daily in my Library Preferences folder on my iMac (10.5.7) A supposed expert on a forum told me the cause was a glitch in the TWAIN for my Epson Perfection 1240U scanner; that it wasn't needed and I should trash it. I did and the bogus folders stopped. However, so did accessing the scanner in Elements 6!
I downloaded (twice) the Epson driver & TWAIN and reinstalled three times. It never tells me where the files go on my HD and Com-F cannot find them. The scanner STILL refuses to come up in IMPORT along with the 2 PICT resources and video frame that were there before along with the Perfection 1240U. I have to do many additional steps to scan using Epson Scan and then later processing separately with Elements 6. Epson tech supp has been no help. If someone could just tell me specifically WHERE the scanner driver, TWAIN and IMPORT in E6 are located on my HD I think I could get things all in one place and it would work again. Won't somebody help me out please??
I downloaded (twice) the Epson driver & TWAIN and reinstalled three times. It never tells me where the files go on my HD and Com-F cannot find them. The scanner STILL refuses to come up in IMPORT along with the 2 PICT resources and video frame that were there before along with the Perfection 1240U. I have to do many additional steps to scan using Epson Scan and then later processing separately with Elements 6. Epson tech supp has been no help. If someone could just tell me specifically WHERE the scanner driver, TWAIN and IMPORT in E6 are located on my HD I think I could get things all in one place and it would work again. Won't somebody help me out please??