Crashing PSE 7.0

[aperrin120]

I recently installed PSE 7.0 and have had problems running the editor and organizer. I get the following error message
Problem signature:
Problem Event Name: APPCRASH
Application Name: PhotoshopElementsEditor.exe
Application Version: 7.0.0.0
Application Timestamp: 48d01d0b
Fault Module Name: dlcxtwds.ds
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 44d8ebfc
Exception Code: c0000005
Exception Offset: 000073a8
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

I have tried to change the TWAIN as adobe suggested---but have gotten nowhere--any suggestions would be great.

[coaster]

PSE interacts adversely with a lot of the background software and drivers that folks load up their OS's with. Go to the Adobe support website and search for "troubleshoot errors freezes photoshop elements <your OS>"

My problem turned out to be a mouse driver.

[Priyanka Azad]

Hi,

Probably some more info could help.
> what is the OS that you are using?
> Which version of PSE
> Do you always see the crash? and what are the exact steps...

It does give problems with certain drivers and anti-virus softwares.

[tennie]

My PSE 7 crashed a lot when I put it on my new Vista OS. Got a patch from the Adobe site to make it compatible with Vista and haven't had a problem since.

[Louie3824]

what did you do to get the patch?

[NLAlston]

I'd also be interested on more information regarding this 'patch'. Advanced thanks.