full scratch disk

[pixiepixel]

Hi

I am working on some pictures and I get a message saying my "scratch disk
is full" and I can't do anything to the picture. What should I do?

Pam

[kayser]

Pam,

This was on the Adobe support page, maybe it will help?

http://www.adobe.com/support/techdocs/316693.html

[pixiepixel]

Kay

Thanks for finding this for me. I looked up the section on macs and now it will be easy for me to fix. You just make it so easy to solve problems. Now I can finish my family reunion pictures.I can't tell you how relieved I am.

Pam

[kayser]

No problem, I hope the rest of your project goes smoothly! And eat a Zingermans for me- I went to school at U.M. and that's one thing I miss.

[Nina]

:confused: :(

I am using adobe photoshope deluxe 3.0 machine runs winxp pro, 24 gig free on drive, 504 megs ram on machine. I have followed every single bit of info on "scratch disk full" error and I am still :(

I even uninstalled and reinstalled the entire Adobe photo program... same thing... after two or three pics "scratch disk full" error
I am unsure how I should have my preferences set, and what the percentage should be set at as well.

I have searched files and folders and MY COMPUTER for .*tmp files and deleted ALL of them several times.... same thing one or two pictures later
"scratch disk full"

Would someone explain to me exactly where I need to look for these files/pics that are filling up my "scratch disk" any and all info appreciated! Confused in Chicago!

[MikeH]

Hi Nina,

Welcome to the forums...:)

What settings do you have in Editor > Edit > Preferences > Plug-ins & Scratch Disks..?

Mike

[Nina]

I am unsure what you mean when you use the word(s) PLUG IN... I do not see that, I am not at the actualy computer I have the problems with the below information is what I wrote down from the preferences today so I could spend some time tonight (at home) surfing the web looking for answers. I hope this below info. helps you.

~ Nina

scratch disk is set primary C;\
secondary c:\

physical memory usage
available ram 466430K
used by photodeluxe 75%
photodeluxe ram 349822K

I have changed this up and back and everyway and still

i have been using this program for about 2 years (and up until 4-5 months ago wasn't having any problems at all)

[Wendy]

Mike ...

I just noticed that Nina said she was using adobe photoshope deluxe 3.0 .. I think that she means Adobe PhotoDelux


Wendy

[MikeH]

Wendy,

I did wonder about the reference to Deluxe...

Mike

[MikeH]

Nina,

My post refers to checking the Preferences setting in Photoshop Elements, not Photodelux. I'm not familiar with Photodelux... sorry.

Mike

[Wendy]

Hi Nina ...

... and welcome to the forum :)

Most of us are using Photoshop Elements and I really don't know if anyone here has PhotoDelux but will keep my fingers crossed that someone can help.


Wendy

[Carbone]

Perhaps you would be lucky and find an answer there :

http://www.adobeforums.com/cgi-bin/webx?14@@.ee6b35a

It's Photodeluxe official forums, hosted by Adobe.

Ray