Elements 7

[Katiejaye]

I just bought it today...so far in the course of the few hours I have had it it has frozen and stopped working and exited WITHOUT saving THREE times. I am pissed.

I bought 7 because 4 wasn't working that great with Vista and I thought that the newer version would be better, but alas it is worse...THREE TIMES??

I am so frustrated...is there a patch or something??

[Wendy]

Did you disable your virus software when you installed PSE7 ?

Wendy

[Katiejaye]

just during the install? I don't think I did...

[Katiejaye]

So I uninstalled and reinstalled with virus software off and it has now frozen and exited on its own twice. I am thinking of just returning it...this is ridiculous.

[Bayla]

Must admit that I had exactly the same problem when I first installed PSE6, but it turned out to be a memory problem. It particularly liked to do it when I was working with large many layered scrapbooking files. Once I upgraded my computer and added more RAM and HD memory it was plain sailing after that, no more freezing/crashing.

Bayla

[Katiejaye]

Well that is what I am working on - scrapbook files and yes, several layers...uggh.

I will ask my husband to look into the memory and such...how annoying.

[Ric Cisson]

Katie, I recently...what must I have been thinking...upgraded my O/S on my laptop from XP Pro to Vista. Shortly after that I installed PSE7 and experienced a similar problem, even though I have 3GB of RAM on my laptop and only other editing software loaded was LR 2.2.

Try the following, it worked for me.

First, if 7 is still installed, uninstall and then do a complete reboot of your system.

Second, once your system is up again, disable your Anti-virus software.

Third, re-install 7 and then do another re-boot.

Fourth, once your system comes back up, enable your Anti-virus software and then attempt to open 7.

Personally, I have no idea why I did the upgrade to Vista Ultra Premium, XP Pro was so much more stable, IMHO. I have downloaded the Beta Version of Windows 7 on my laptop and it is so vastly superior in quality to Vista that I will make the upgrade when it is finally released.

I hope this helps, good luck.

[johnrellis]

Katie,

PSE crashes can be hard to diagnose quickly. It sounds like it's the Editor that's crashing on you?

Reinstalling with anti-malware disabled as suggested by Ric is a good thing to try. If that doesn't work, I suggest these troubleshooting steps:

http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Troubleshooting_Editor_crashes

These start with the simple (deleting preferences) and proceed to the hard (reinstalling with all background services disabled, not just anti-malware). One relatively common is conflict between PSE and Microsoft's Intellipoint drivers that come with their pointing devices.

[Inspeqtor]

I have downloaded the Beta Version of Windows 7 on my laptop and it is so vastly superior in quality to Vista that I will make the upgrade when it is finally released.


Ric,

I have not heard of Windows 7. Is this going to be the new version to replace Vista? Vista has not really been around that long, but I have only heard that Vista is not really that stable. I am still running Windows XP.

Thank you :)

[Chuck S.]

Ric,

I have not heard of Windows 7. Is this going to be the new version to replace Vista? Vista has not really been around that long, but I have only heard that Vista is not really that stable. I am still running Windows XP.

Thank you :)

Charles, Windows 7 is indeed the future replacement for Vista. It's not quite ready for prime time yet, and installing over XP is not an option right now. Stick with XP; remember "IIABDFI"! :)

[Sepiana]

Hi Charles,

Here is a review of Windows 7 Beta (http://www.pcmag.com/article2/0,2817,2338314,00.asp).

[Inspeqtor]

Charles, Windows 7 is indeed the future replacement for Vista. It's not quite ready for prime time yet, and installing over XP is not an option right now. Stick with XP; remember "IIABDFI"! :)


I had to go HERE (http://www.acronymfinder.com/) to figure out what in the world "IIABDFI" means!
Thanks Chuck. I totally agree, that is why I still have XP!


Hi Charles,

Here is a review of Windows 7 Beta (http://www.pcmag.com/article2/0,2817,2338314,00.asp).

Sepiana,

Thank you for the review. I do hope Microsoft can get Windoze 7 working better than what Vista is doing. :)

[Roln]

Hi Ric,

I've heard bits and pieces lately, regarding Windows 7, a new operating system, with less whistles and bells.
I thot about d/l the beta version, but have not decided as yet.
Do you happen to know if there is a "time limit" on the beta? There was on Vista and then it wouldn't work after a certain date.
I'm afraid to install a program and after a trial, un-install it. Problem is, the un-install never removes everything, like junk in the registry and sometimes a lot of .dll files and some folders and hidden files scattered everywhere.
Two days ago, I came across a FREE 20 gig hard drive. I may install the beta in it and give it a try.

[Sepiana]

I had to go HERE (http://www.acronymfinder.com/) to figure out what in the world "IIABDFI" means!

Charles, you're most welcome! BTW, I had to do the same. I had no idea what "IIABDFI" meant either. :D

[Chuck S.]

Charles, you're most welcome! BTW, I had to do the same. I had no idea what "IIABDFI" meant either. :D

Sepiana: There's an acronym for nearly everything! ;)

[Sepiana]

Sepiana: There's an acronym for nearly everything! ;)

Chuck, you're so right. Just look around the forum: BTW, DH, DW, TIA, PSE, PET, IOW, IMHO (it took me a while to figure out this one) and the list goes on and on.:D

[Chuck S.]

Chuck, you're so right. Just look around the forum: BTW, DH, DW, TIA, PSE, PET, IOW, IMHO (it took me a while to figure out this one) and the list goes on and on.:D

Sepiana, my current favorites are JOML and JOMC, which refer to two disorders I'm experiencing....:o

[Sepiana]

Sepiana, my current favorites are JOML and JOMC, which refer to two disorders I'm experiencing....:o

Chuck, those two I know. JOMC has not afflicted me yet, but I'm already showing the symptoms of JOML (according to my DH).:D

[Inspeqtor]

Sepiana, my current favorites are JOML and JOMC, which refer to two disorders I'm experiencing....:o

Chuck, those two I know. JOMC has not afflicted me yet, but I'm already showing the symptoms of JOML (according to my DH).:D


I also am having problems with JOML, but first I need to get a hot shoe flash. However I don't need a hot shoe flash until I get my camera back from Canon which is due to be returned to me this week! Yay!!

There is a small catch to me getting my camera back this week. I sent the camera back to Cannon thru the camera store I purchased it from (Elkhart Camera Center (http://www.elkhart-camera.com/home2.html)). I have dealt with Elkhart Camera for over 40 years. It has always been a top notch camera store in our little town. I called the Camera Center Friday to talk to the General Manager (He has been with the store 33 years, and owned it the last maybe 20 years, until November 11, 2008 when he had to sell it to keep the store open - he apparently was out of funds to keep the store running). When I talked to Dale, he told me he had talked to Canon on Friday and they had finished repairing my camera and I should have it back this week. Dale then told me "Charles it has been nice knowing you and doing business with you" for which I asked "Dale, what are you saying?" Dale then told me that Friday was his last day to work at the Camera Center, and the store will be closing someday this week! Woah! (Dale does not know what day the store will actually close). He reassured me I WOULD BE GETTING MY CAMERA. He will be calling UPS and tell them if there are any deliveries to be made to the Camera Center that cannot be made because the store is closed, then UPS is to call him at his home, he will then go pick up the deliveries and call me (if the camera has not yet be delivered to me before that day). I fully TRUST Dale. I have done way too much business with the man, and his integrity is genuine. I will however be calling the store everyday to see if they have my camera in yet. I am also going to ask if they can provide to me a tracking number for my camera.

It is indeed a sad day that our town is losing this store.

[Chuck S.]

Charles, that's really bad news.

Re your camera, I think I'd get out my paperwork and call Canon directly, explain the situation to them, and see if they can't divert the shipment directly to you. The only reason I can think of that they wouldn't is if they're shipping multiple items to Elkhart in the same box - doesn't seem likely. You surely don't want your camera in limbo if the store goes bankrupt!

[Ric Cisson]

Charles, I concur with Chuck. I am sure your friend Dale has good intentions, but when I got out of the business, there was so much to track and take care of, including things promised to my clientle. I would check with Dale, as to the latest status, whether shipped or not. If shipped have a tracking number and follow it every step of the way to either Dale or to you if you decide to re-route to you in the end.

It is so sad to see the Mom and Pop camera stores closing across the country. Gone are the days that you knew the person behind the counter, in some cases, decades. You knew and trusted they would take care of you throughout. Now, we have to rely upon the Box stores such as Best Buy, or Wal-Mart etc. The person hired today may not be there tomorrow. The person that sells you the camera is just there to earn spiffs (commissions) and as rapidly as camera models are introduced, they seldom know enough about them to really help you, and again they may be here today, but they also might be gone tomorrow.

As to answer your question about Windows 7 (Beta), I downloaded it on top of Vista. Much more stable than Vista, and has more printer drivers than Vista, which is a great failing of Vista IMHO. Will it be the cure all for Vista. My experience with it to date is...it will run circles around Vista for stability. What will the final release be in the end, don't know. Rumors point toward the Fall for release of 7, in the meantime, I have played with it, and it looks much more promising than Vista. Will, I upgrade to Windows 7?...I do not know...but one thing I can say for certain...I have had headaches with Vista, much more than I have with XP Pro, of which I still have on my PC. I do not know why...I think it was the windshield wipers accidently turned on, on a bright Arizona sunshine day, you know how they kind of speak to you..."dumb guy, dumb guy":D But I purchased it thinking LR 2 would run better...boy was I wrong. Worst software investment of my life. I will be uninstalling and re-installing XP Pro back on my laptop when I am done playing around with 7 (Beta).

I am not sure how much longer the Beta will be available for download and trial, however it expires in August.

[Inspeqtor]

Chuck and Ric,

That does sound like a good idea. I will call Canon in the morning. I am not sure what time Canon service opens, or even WHERE Canon service is located for dSLR cameras to know what time zone they are in compared to Indiana (Eastern time zone).

A week ago I called Canon asking about the status of my camera, and I was told they could not tell me since I sent the camera to them from the Camera Center. Perhaps if I tell them the store is closing, they will send the camera to me IF the camera has not yet already been shipped. I did register the camera with Canon at the time of purchase, so maybe that will help.

The store is not closing due to bankruptcy, the new owner just does not want to do it any longer. He did not give it a very good chance, only owning it for about 10 weeks. They did have a good month for December, selling close to $15,000 in Canon and Sony cameras.

Now Dale is out of a job, looking for a new one.

Any more ideas for me? Please let me know!

Thank you

[Ric Cisson]

Charles, sounds like Canon is dealing with Dale's job order number under his account, even though it is your camera. I would ask Dale to stay on top of this, or have him contact Canon to explain that you will now take direct shipment. I would allow Dale to do this for you, but stay on top of it so that you know what is going on. At the very least, have an understanding, and if you must, have it in writing with Dales information, job order number, account number, and a tracking number if or when shipped. And then follow-up as required, if you accept responsibility for receiving the shipment.

Above all be clear and concise in your understanding as to what will transpire from day one.

[Inspeqtor]

Thank you Ric,

I will keep you and Chuck informed!

[Inspeqtor]

I called Canon early this morning. At first they would not tell me anything about my camera, but when I told them Elkhart Camera was going out of business, then they looked up the info on my camera and told me they still had the camera. They would not change the shipping order from me, they would have to hear from Elkhart Camera to do that.

I called Dale at his home, but got his answering machine so I left a message for him to call me back. Then I decided to go to the store 'on the chance' that Dale might be there. When I got to the store I found the store was completely empty of any stock which was sad to see. Dale was not there, but as I was talking to the lady there, Dale did walk in! He said he heard from his wife saying I left a message. I told him I was hoping he could contact Canon and have them send the camera to my home instead of the store, and he said he would try.

A couple hours later I got a call from the store. It was the lady I had talked to. She called Canon for Dale, and found Canon could not at that time change the shipping. But Canon said my camera will be at the store on Wednesday. I asked the lady if she knew when the store was closing, and she said she would be there all week long. So it does sound like I should get my camera on Wednesday.

[Chuck S.]

Keeping our fingers crossed for you, Charles! It's a good thing you found out the store was closing....

[Ric Cisson]

Charles, I am not suprised by Canon's response to "your" personal request. Dale's business is who Canon is responsible to directly, in this case. Dale is acting as your agent in the outsourcing of repair of your camera. It is he, whom Canon is responsible to directly in this transaction since it is Dale's work order on file with Canon. In years past, I have always given my customers the option to deal with the manufacturer directly, particularly if under warranty. Canon, Nikon, Olympus and Fuji, over the years have been very reliable in support of warranty repairs, and extremely responsive to the owners of cameras sent to them directly.

I hope that all turns out well, as it should.

[Inspeqtor]

I am 'feeling' confident I will get the camera back on Wednesday as promised. I sure hope I am not wrong! Thank you Chuck and Ric for your encouragement and help in this matter. I will know 48 hours from now if the camera is in my hands or not.

[Inspeqtor]

I have my camera back! Yay! Now I can play again. :D

The paperwork stated they found the pcb assembly was not properly connected causing an error to be displayed. The pcb assembly was reworked. Other inspection and cleaning were carried out.

I never had an error displayed, the camera at times just would not work.

I have no idea what the pcb assembly is, I am just glad it is fixed. Time will tell for sure. I am confident all is well now!

It sounds like they need a new inspeqtor checking the assembly lines of their products! Perhaps I should send them my resume? Ha ha, like a tool & die inspeqtor would know how to inspeqt cameras! :eek:

[johnrellis]

"pcb" = "printed circuit board". That's the little board on which the computer chips and other electronics are mounted. (The mother board in your computer is a PCB, albeit much larger.)

[Inspeqtor]

"pcb" = "printed circuit board". That's the little board on which the computer chips and other electronics are mounted. (The mother board in your computer is a PCB, albeit much larger.)

Thank you John :)

[Ric Cisson]

Congratulations Charles, glad things worked out for you. Hope you get many years of great images, go out and shoot.;)

[Inspeqtor]

...go out and shoot.;)

I am hoping to go out tomorrow (today since it is now 12:26am? :))
I heard this week from my boss there are eagles migrating every year in a town 90 miles south of me. I want to go find them! I was told where to go, there is a river they go to every year.

That would be so cool to find eagles, both bald and golden!

It is really cold here brrr, starting in the morning it will be 5-7 degrees, then by noon around 30 degrees if I am lucky.

[Chuck S.]

Charles, I wish I were there to go out with you this morning - even if it's cold! I've seen quite a few Bald Eagles (they're all over the place in Alaska), but a Golden Eagle would be a "lifer" for me (i.e., not on my life list of birds seen). I hope you'll be able to get a few photos of these magnificent birds! :)

[Inspeqtor]

Charles, I wish I were there to go out with you this morning - even if it's cold! I've seen quite a few Bald Eagles (they're all over the place in Alaska), but a Golden Eagle would be a "lifer" for me (i.e., not on my life list of birds seen). I hope you'll be able to get a few photos of these magnificent birds! :)

Chuck,

That would be great if you were able to go with me!!

I have never seen either bird in the wild, so this will be a first for me. I have only seen them either in a zoo or on television. My boss told me he and his wife go down there every year on New Years and he may also go down again today. He said this year was the best ever as they saw 20 Bald Eagles and 4 Golden Eagles. I of course have no idea how many my wife and I will be able to see of either bird. I will post any pictures I get, you can count on that!

Right now it is 13 degrees and an overcast cloudy sky. When I went to bed last night it was 8 degrees.

[Inspeqtor]

Chuck and anyone else,

My wife and I did go look for the Eagles. We drove slowly up and down the river road for an hour looking in the tree tops, looking in the river, looking on the rivers edge, and never saw one eagle. We were both quite disappointed. We did see (what I think was) a blue heron and I got a few shots of this bird. Of course just after I lowered my camera and looked away a brief second then the heron took off flying. I would have loved to have gotten that shot!

http://www.pixentral.com/hosted/1DS1d5X7p6vlT8Mdk774fuKZkdTUY9_thumb.jpg (http://www.pixentral.com/show.php?picture=1DS1d5X7p6vlT8Mdk774fuKZkdTUY9)

On the way home, my wife was driving and she said "Look at that!" It was several deer near the road feeding on the brush near by. This was a state highway we were on and she pulled over, I got out and quickly took a few shots. I had my camera on continuous shooting and got a few good pictures. This is one of the series I liked the best.

http://www.pixentral.com/hosted/1t1PMM9ELBsjlCQ2jOQWpUT6gOIjO9_thumb.jpg (http://www.pixentral.com/show.php?picture=1t1PMM9ELBsjlCQ2jOQWpUT6gOIjO9)

As you can see the one deer is on it's hind legs. The deer was on all fours prior to my taking this shot! I count 5 deer there!!

One of the reasons I wanted to go look for the eagles was to try out my camera after getting it back from Canon because of the problem I was having with taking pictures, and after a few shots the camera would stop working properly.

I found out that Canon did not fix my problem at all. The camera is still doing the same exact thing I sent it in for. To say I am not happy with Canon is an @#%@&@ understatement. I was without my camera for 3 1/2 weeks for nothing. I will be giving them a call Monday to complain. I will not be sending it back right away as we are going to Virginia next month to watch our 7 yr old grandson play basketball. Even then I really do not want to go without the camera for another 3 1/2 weeks and HOPE they can fix it this time. It only took me 15 shots within 1/2 hour to find the camera was not working. Surely they could have spent some time testing the camera better than they did.

[Chuck S.]

Charles, that is really disappointing that your camera still isn't working. The Canon repair facility, like many others, seems to operate out of a 'playbook' that has a prescribed set of fixes for various problems, but allows little opportunity for the tech to 'think outside the box' and to fully test the camera post-repair. As an inspector yourself, you must be particularly frustrated; you know how critical it is to thoroughly troubleshoot and test a device. You're the last line of defense and the unsung hero of your shop!

p.s. Yes, you're right - that's a Great Blue Heron. Saw one myself yesterday, but it was basking in nearly 70-degree sunlight here in Texas... Better luck next time on the eagles; birds large and small don't always cooperate with those of us trying to see them...

[Inspeqtor]

Charles, that is really disappointing that your camera still isn't working.

Exactly my feelings.

[Sepiana]

Hi Charles,

This is not good news! I was hoping by now the problem with your camera had been resolved. If you have to send your camera back, Canon should provide you with a temporary replacement at no cost. Good luck! Keep us posted.

EDIT: Nice pictures anyway!:)

[Inspeqtor]

Hi Charles,

This is not good news! I was hoping by now the problem with your camera had been resolved. If you have to send your camera back, Canon should provide you with a temporary replacement at no cost. Good luck! Keep us posted.

EDIT: Nice pictures anyway!:)

I was thinking of a permanent replacement of maybe a 5D Mark II or 1Ds Mark III :eek: :D

Thanks for the compliment :)

[Chuck S.]

I was thinking of a permanent replacement of maybe a 5D Mark II or 1Ds Mark III :eek: :D

Thanks for the compliment :)

Charles, go for the 5D Mark II; it's getting better reviews than the 1DS! ;)

[Sepiana]

Charles,

Go for it! And have some accessories thrown in as well.:D

[Inspeqtor]

Charles, go for the 5D Mark II; it's getting better reviews than the 1DS! ;)

Charles,

Go for it! And have some accessories thrown in as well.:D

I am going to need some help in getting Canon to agree in sending me a 5D Mark II as a replacement for my XSi. Anyone have any ideas on this? <grin> :p

[Chuck S.]

I am going to need some help in getting Canon to agree in sending me a 5D Mark II as a replacement for my XSi. Anyone have any ideas on this? <grin> :p

Charles, all us Canon owners (I have a dozen or so of their cameras) could write letters of recommendation....:rolleyes::D

[Inspeqtor]

Charles, all us Canon owners (I have a dozen or so of their cameras) could write letters of recommendation....:rolleyes::D

Chuck,

Thanks my friend! I need all the help I can get!!!!!!!!! Since you a dozen or so of their cameras, I am sure your name carries a lot of weight at Canon! They should know the name Chuck S. as soon as they see it! ;)

[Ric Cisson]

Charles, are you shooting RAW, or jpg? Second, Lithium-Ion Rechargeables et al batteries do not function optimum in cold weather, such as you have been having of late in your part of the country. Before, jumping on Canon, and I understand how frustrating it must be, double check be operating the camera indoors for awhile and compare. Is the battery 100% fully charged? Are you using the appropriate SD or SDHC card. Is the camera writing to the card after a burst of frames and thus the "buffer" is overloading and needs a little time to "catch-up". There are numerous things that can contribute to slow performance or to completely stopping. I am not taking sides with Canon, necessarily, however, I have over the years helped diagnose problems with Canon and Nikon dSLRs just by simple trouble shooting with the "operator". Take alook at your settings, shutter speed, f-stop combination, if you are on Auto or Program, Shutter Priority, or Aperature Priority, or even manual, this info is very helpful for technicians, in trying to duplicate your issue and try and resolve. What lens is in use, is it in manual focus or auto focus. Is the contact area between lens and camera body clean, check the surface of the lens mounting ring for dust, dirt and grime. Ditto for the contact ring on the camera body itself. Is there condensation forming at the contacts? The list could go on, but you get the idea as to how thorough trouble shooting I used to do for my clientle before sending the camera in for repair, whether I did on behalf of my clientle or they elected to do for themselves.

This, as my many years experience lends itself, is the best advise I can give you prior to you jumping on the phone and dealing with Canon. The more information you can provide, the more effective the diagnostic tests in "lab" can be designed to simulate your issue in "real time".

I will continue to monitor your posts.

One final thought Charles, and I have been reminded in that there have been a few issues with the battery door and associated latch becoming loose with time. Check to ensure that this is not an issue as well. If the door or latch is "sloppy" then the battery is not making good contact and can shut down the camera as well. This was a problem I saw coming through my store once in a great while, but it is worth considering as part of the equation as well

[Inspeqtor]

Ric,

WOW! Did you used to own/run a camera store? I wish you were in my town so I could go to your store (if you still had one) and talk with you in person!

I printed out your suggestions and will do another test run before I call Canon. To answer a few of your simpler questions; I shoot in jpg, using a 4GB SDHC card. Yes the battery was fully charged; I was not in burst mode at the time of this shooting. I was in Program mode; ISO 800 Shutter Speed 1/1600 Aperture f/14; lens 70-300 at 300 in AutoFocus (is there a way I can copy the EXIF info to copy/paste into a thread like this?)

I have checked the battery door and it is very tight and secure as the camera is only 7 months old.

I was out of the car at the moment of trouble, but had only been out for perhaps 5-10 minutes in appx. 30 deg. weather. Cold yes but not extreme.

Thank you very much for your concern and help!

[Ric Cisson]

Charles, I had been involved in the industry, over 50 years, from camera sales to camera repair, from studio to photofinishing, from wedding to events, from business portraits to senior portraits. Today, though retired, I am running my own business out of my home, still doing pretty much the same things only with a stable of digital supporting equipment, and enjoying my, albeit, active retired life, no stress, no strain, no set day of the week that I have to work, come and go as I please, photograph as I please etc, etc.

If it were me standing behind the counter, I would first suspect the battery vs cold issue. Remember, the XSi is not a very well insulated camera, so the battery, particularly at near or below freezing temps, has to work that much harder. Since you are dealing with a lithium-ion, they especially do not do well in cold temps, nor high temps as well. Example, locally, I have had issues over the years with the 1Ds MKII and now the MKIII and the 5D with operating in temps well above the century mark, they just do not do that well. I keep my batteries in my pockets during times of temperature extremes, well insulated, until time to use and then when done I return to pockets, thus issue is pretty controlled unless I forget to do same. Same for me in cold extremes at the Grand Canyon or the White Mountains of Arizona where it can be brutally cold at times. Reference your car battery and the car lubricants. Likewise your camera, and its' internal workings, it just does not like the cold. So, thus the suggestion trying indoor room temperature photography to eliminate the cold as a factor.

[Inspeqtor]

Ric,

You are well versed in anything photography, that is very obvious! It sounds like you are really enjoying your retirement, with being able to stay active when you want to be active.

I should add that I was having problems with my camera shortly after I got the camera last June. I just did not want to have to return it. I was hoping that somehow the problem would 'go away' but since it did not I finally knew I had to send the camera back to Canon. So I was having problems in the warm temperatures also. I am going to do more testing of my camera this afternoon before I have to leave for work.

[Ric Cisson]

Sounds like you will eliminate the "cold" factor. Do you have a back-up battery? If so run same "tests" under same conditions. If performance is similar, then I would move to testing under the various modes, shutter priority, aperature priority, manual, program, and auto as well. If you use a second battery, note any differences, no matter how slight or great, in system performance. Additionally, with your second lens readily available, conduct the same tests with that lens, again noting any performance differences no matter how slight or great. Since bothe lenses you indicate in your signature, tests should be conducted with and without AF and with and without IS. The more user information that you can relate to a tech who usually follows a procedure on his or her test bench, the more quickly the issue can be emulated, isolated and corrected.

[gripshod]

I have posted elsewhere, but after seven years of faithful upgrades I still see bugs in PSE that were there in the beginning. Adobe wants nothing else but people's money for PSE and doesn't ever release any patches to fix bugs in their software.

Very bad business practice.:mad:

[sauerbry]

I had similar crash problems with Vista and PSE7. Then I turned off Windows Aero and used Windows Classic. No more crashes.

Right click on the Desktop
Select Personalize...the Presonalization popup displays
Select Theme...the Theme Settings pops up
Select Windows Classic from the Theme: menu.
Relaunch PSE7.:)