View Full Version : error message & file compatibility
skicat
December 31st, 2008, 09:19 PM
I recently bought a small helmet cam (Vholdr) for skiing. We filled up the memory card with numerous clips. The clips are .avi files. You download software from the memory card so you can import clips to the computer. Then I had to download a codec (whatever that is) called ffdshow to view my clips.
The camera video specs are:
Video Processing: FineLine™ Hardware Encoding
Video size pixels (lines):640x480 (480 lines)
Frame rate: 30fps
File Type: mpeg4
Video rate: 50min/GB
The audio specs are:
Sensitivity (0dB=1V/Pa, 1KHz): -44±2dB
Direction: Omni-directional
Frequency Range: 100-10,000Hz
That is all the background info. Here are my questions.
Can I edit these clips in Premiere 4?
When I click on "Get Media", I get an error message "unsupported audio rate in file", so it won't import into Elements.
I'm ready to return the camera & forget it. :twisted:
Any ideas?
ATR
January 1st, 2009, 12:22 AM
Lynne
Yours is my first post of the New Year. Happy New Year. I had intended to call it a day (or morning as the case my be), but I just wanted to leave this thought for now.
Maybe try the "looking for the missing codec" approach, using the free software GSpot.
http://www.headbands.com/gspot/v26x/quick_start.html
To be continued...
ATR
skicat
January 1st, 2009, 07:40 PM
:confused:Hi ATR. I downloaded the software you recommended. I opened one of my clips for it to "analyze". Here is what it said about the audio portion of my clip:
Codec PCM audio. Info: 8000Hz 128kb/s (1 chnl) Stat: No codec required
So.. it plays fine audio & video thru Windows Media Player, but the error message is when I try to import it into Prem. Elements
ATR
January 1st, 2009, 11:23 PM
Lynne,
Right now, my thought is to try to convert the current file with its .avi extension into DV AVI, maybe with MPEG Streamclip and see if it will accept it and will let you export it as DV AVI which you can import into Premiere Elements.
http://www.adobeforums.com/webx/.3bc4800e
http://www.squared5.com/
I am not sure if MPEG Streamclip will accept your .avi. If it does, the program is easy to use and quick. The main software MPEG Streamclip requires either QuickTime Alternative (which has the required MPEG2 Playback Component) OR the regular QuickTime with a MPEG2 Playback Component that you buy from Apple. The free route is great, but you have to uninstall the regular QuickTime before you install the QuickTime Alternative.
I saw a report of an Unsupported Audio Rate over in an Adobe topic, but that fellow was dealing with a Canon AVI Motion JPEG. The only common factor that I saw between your audio situation and his was both were single channel audio in a file with an .avi file extension. His fix was to download something called a Morgan codec. Not recommending that, just mentioning it.
I will keep hunting around to see if I can find anything out there that might help.
ATR
skicat
January 2nd, 2009, 07:00 AM
Thanks, ATR. I am leaving on vacation today & will check on that when I return on Tues.
ATR
January 2nd, 2009, 08:45 AM
Lynne
Have a good vacation. I will keep searching for a workaround.
ATR
ATR
January 2nd, 2009, 05:43 PM
Lynne
I was browsing around the Internet and came across the following link about converting one channel to two channel audio with Audacity
http://www.videohelp.com/forum/archive/convert-single-channel-to-double-channel-audio-t340478.html
Do you think that you would like to try editing the audio of your file to see if you can get rid of the Unsupported Audio Rate message in Premiere Elements?
Just another wild guess.
ATR
skicat
January 21st, 2009, 12:08 AM
Thanks for your ideas, ATR, but I have decided to return the helmet cam. I dont think it was designed for what I want it to do (namely editing clips for a DVD)
I'm sure I'll be calling on you for help on another project!:D
ATR
January 21st, 2009, 08:23 AM
Good Morning Lynne
Take a look at this link that I came across on the Helmet Camcorder
http://www.webbikeworld.com/r4/vholdr/
Check out that Xvid codec. It looks like this person finally got the sample videos shown as .wmv via Windows Movie Maker and/or Adobe Premiere Elements.
From all that I have heard about that Gspot program, I would have thought that it would have picked up the need for that codec. But........
If you have returned the Helmet camcorder already, perhaps someone else with this type of camcorder will follow up on and/or report how he/she worked with the camcorder recordings.
ATR
Chuck Engels
January 22nd, 2009, 12:46 PM
If you are still interested in helmet cams and editing the footage one of our muvipix members, Sidd, has done this already and had great fun. He did all of the research on what camera to get that will work with Premiere Elements and has some great tips and sample videos;
http://muvipix.com/phpBB3/viewtopic.php?p=3683#p3683
ATR
January 22nd, 2009, 02:33 PM
CE
Search for Info Specific to Skicat's issue.......
I have read through the topic with its links that you just posted. I do not know if I missed something, but the only suggestion that I noticed about editing video from the camcorder was the one which dealt with jumpy video and conversion of Premiere Elements Timeline to DV AVI from within Premiere Elements, followed by using that DV AVI on the Timeline for edit.
Skicat basic problem was that she could not get passed Get Media and was road blocked with the ""unsupported audio rate in file" message. Attempts to use the free software gspot did not help in identifying a possible missing codec. The last link that I posted suggested another possible codec to look into.
Any comments?
ATR
Chuck Engels
January 22nd, 2009, 04:21 PM
My link suggests a helmet cam that works with Premiere Elements and the results. It may not be possible with the helmet cam that Skicat used but the link provides other options available that do work. So if the need to use a helmet cam still exists then there is a solution, purchase the equipment recommended by Sidd :)
ATR
January 22nd, 2009, 06:13 PM
CE
Exactly, more or less. "Helmet cam" is not a brand of camcorder, it is a type of video recording device. Whereas Skicat was trying to get the brand "Vholdr" to work for her in her specific computer system, Sidd went with the brand "ATC-2K" and his computer system. Both brands apparently are recording to files with an .avi file extension. Whereas, Skicat's says that Vhodr is offering MPEG4 AVI, Sidd says the ATC-2K is offering AVI with no mention of compression.
Skicat
Here is forum type link on that "Vhodr" that I came across when I was trying to compare the "Vhodr" with the "ATC-2K" brands. I do not recall if I posted this one before. You have probably returned the Vhodr by now, but you may want to see that many other people searched for a video editor to handle the Vhodr video.
ATR
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