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sistacheryl
December 28th, 2008, 08:39 PM
I can open Organizer but not Editor. I have tried uninstall and reinstall. I have Vista. Organizer can't find the photos initially, possibly because of the uninstall/reinstall but I can point it correctly and they open. If I switch to editor PE6 stops responding.

johnrellis
December 29th, 2008, 02:43 AM
What happens on the screen, and is there an error message?

See this list of troubleshooting steps for Editor crashes:

http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Troubleshooting_Editor_crashes

sistacheryl
December 30th, 2008, 08:20 PM
What happens is absolutely nothing. The editor opens but I cannot open a photo. I cannot, from a photo list, open the file with PE6 either. I'll try some of your answers starting with deleting preferences. It did work so that makes the most sense to me.

sistacheryl
January 1st, 2009, 06:13 PM
Just for the record, nothing worked. I bought 6 figuring if they were getting ready to release 7 the bugs should be worked out in 6. Obviously that doesn't follow. :(