photoshop.com membership upgrade problem

[ericg]

I originally signed up for a photoshop.com 2gb account. Since i needed more space i ordered online photoshop elements and included a plus membership. I downloaded and installed elements. Unfortunetly, my photoshop.com account is still considered basic and is 2gb. I've tried calling adobe and emailing support and no one can help. What can i do?

[johnrellis]

Try posting on the Photoshop.com forum:

http://www.adobe.com/cfusion/webforums/forum/categories.cfm?forumid=74&catid=683&entercat=y

It appears to be monitored by Adobe employees who often help with such issues.