View Full Version : problem starting elements
texvada
October 19th, 2008, 10:43 PM
When I click on the icon nothing happens. the little houglass symbol comes up for a couple seconds but the program does not open. what could cause this?
Diana
October 20th, 2008, 02:48 AM
That happened to me when I first installed PSE6. I contacted Adobe Online Support and they emailed me steps to go through to correct the issue. I can't remember the steps and I didn't keep the email. Here's the link to Adobe:
http://www.adobe.com/support/photoshopelements/
Diana
johnrellis
October 21st, 2008, 01:37 AM
When I click on the icon nothing happens. the little houglass symbol comes up for a couple seconds but the program does not open. what could cause this?
Sounds like you might need to apply the Adobe licensing patch:
http://www.adobe.com/go/kb403002
Be sure to follow the installation instructions precisely -- it's not a "just run the .exe" install.
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