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tigerG
October 11th, 2008, 10:02 AM
Editing Organizer Prefrences Crashes Organizer
I have PSE 6 with Premier Elements 4. Whenever I try to edit the Organizers preferences I get a Windows Error (crash). I then need to reset my Editor prefences because the Editor reports that it is locked out. The windows error summary is:

EventType : BEX P1 : PhotoshopElementsOrganizer.exe P2 : 6.0.0.0
P3 : 46e63cf3 P4 : PhotoshopElementsOrganizer.exe P5 : 6.0.0.0
P6 : 46e63cf3 P7 : 00128d65 P8 : c0000409 P9 : 00000000

I believe this problem began when I changed the scratch files for the Organizer to use a large new disk that I installed. Not the C: drive. I have deleted the psa.prf file and this did not help. Is there something in the Registry that I need to change or delete?
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johnrellis
October 11th, 2008, 11:57 AM
Try using Adobe’s precise recipe for deleting the preferences (including registry entires) for both the Editor and the Organizer before starting either.

XP: http://www.adobe.com/go/kb402520 (http://www.adobe.com/go/kb402520)
Vista: http://www.adobe.com/go/kb404989 (http://www.adobe.com/go/kb404989)