Yellow instead of White, Can't get White at all!

[chibuya]

Hi everyone,

I'm new here and hoping you folks can help. I had Elements 4 which was fine but I upgraded to 5. I'm running Visa 64 bit Home Premium on a Samsung SyncMaster 205bw monitor.

I had no problem with the Elements 4 but now when I open Elements 5, even though my settings for white "ffffff" are correct, I'm getting only yellow. Yellow backgrounds where white should be, yellow fill etc!

I did at one time get an error message about calibrating my monitor or an ICC profile, but can't recall exactly what it said.

I don't have this problem with anyother programs, or web displays so it must be the Elements Program, not the monitor.

It's making me crazy!

Thanks,
Stacey

[TonyW]

Can't help with Vista but maybe it's similar to XP. In XP I would go into Control Panel>Display>Settings>Advanced>Color Management and look to see that there is a Color Profile associated with the device (the monitor). Elements needs to have one so maybe you don't for some reason. Hopefully someone with Vista can help as I believe color management may be different in Vista vs XP. Although I can't explain why PSE4 worked and PSE5 doesn't unless something changed in between. Do you still have PSE4 loaded and if so does it still work right?

Tony

[genevh]

And yet, the first place you would want to start looking is at calibrating your monitor. Elements is probably the only program on your PC that is truly color managed, and while it is desperately attempting to give you a true white on your screen, if your monitor is not calibrated properly, that white can be shifted. In your case to yellow. On monitor uncalibrated, it would shift to a bluish cast.

Color and calibration has been extensively discussed in the forums, but for a good place to start looking, visit Codebreaker's site here (http://homepage.ntlworld.com/colin_w/). He has an excellent overview of color problems and how to set your machine up to get the best you can out of it. Start on his Colour Problems page.