Backup Problem

[turnitup1]

Folks,

Has anyone encountered/solved this issue:

When I backup to DVD-R using full backup, the first disc copies fine, the fourth disc copies fine, but the 2nd and 3rd discs are both empty. I run the verify after the backup of each disc and it shows no errors. It is clearly not even writing to the 2nd and 3rd disc since the write phase for those discs are under a minute.

Any ideas?

Thanks... Keith

[MikeH]

Keith,

A similar thing happened to me just once when using the move option and a CD-R. PE3 wrote to the disc and it verified ok, but when viewed in Windows the disc appreared empty :shock:. However, subsequent times it has worked ok... I have never really been able to explain it, although I did suspect the disc at the time.

How many times has this happened to you?

I'm only using PE3 to backup photos when I very first download them. I'm managing subsequent backups outside of PE3. Personal choice more than anything.

Mike

[Michael Perham]

When I back up my catalogue, the DVD shows 0 bytes but full with no space available. Is this normal, everything seems to work OK during the back up?

I guess what I need to know is the data there, and will it restore OK if needed?

Mike.

[Mary]

I had a CD that appeared to burn my backup properly, it verified but when I went to copy that disk to another hard drive for an insurance copy - it wouldn't copy all the data. Others that I had done worked ok.

Since reading reports of the problems others have encountered, I am going back to the old way and doing all my backups outside of PE3.

Is this something we should be reporting to Adobe?

[MikeH]

Mary,

Looks like it is something that should be reported to Adobe - maybe it's a bug.

I'm backing my PE3 files up as part of my routine procedure outside of PE3. I know that works. Worst that can happen is that I lose any tags etc. that have been set within Organizer.

Mike

[turnitup1]

Mike,

I've only tried (and failed) twice. I don't think it's the discs. I suspect it is either a bug or a conflict with something else on the PC. I'm planning to upgrade my burner anyway, so I'll see if putting a new burner in solves the problem.

At a minimum, I consider it a bug if the "verify" finds no problem when a problem clearly exists.

Michael,

Based upon my experience, since the photos were found and could be viewed on 2 of 4 discs, I believe the discs where I can not view the photos are worthless and will not restore the photos.

Mary,

I'm new here so I don't know if ADOBE monitors the board, but I agree this is likely a bug and should be reported.

It's a shame... I thought I was going to simplify the backup process for my photos.

Thanks for all the responses... Keith

[Israel]

I hope someone here can help! I'm having problem doing an incremetal backup. I did my first backup last week, everything was fine I verify my disc and it was ok, but now when I go to the same steps but check incremetal backup, everything is going ok until I get to the step that tells me the following "Insert a new disc upon which you want to write the incremetal backup" The disc is already there so I click ok then I get the following "Current disc cannot be overwritten. Please enter a different disc"

[Wendy]

I really wouldn' t think that Adobe do monitor this forum ... but if you want to report it as a bug then here is the link to Adobe's Bug Report:

http://www.adobe.com/misc/bugreport.html

Seems such a pain that it isn't working .... :(


Wendy

[Israel]

Thanks

Wendy

[turnitup1]

Thanks Wendy.. submitted my issue with backup.

Keith

[Mary]

I also reported my problem yesterday.

In the mean time - - - has anybody here done the backups (regular and incremental) successfully? I assumed mine were ok when it verified but data was not good on one of the 4 disks.

[MikeH]

Mary,

The only successful backup routines I have done are when first downloading into PE3 and "Move", but otherwise I've had nothing but problems. I am doing my routine backup outside of PE3.

Mike

[Lloyd]

Hi! I`m relatively new to PSE3 (trying to find my way around the program) and the forum. Last week, I did a backup to CD-R using the feature in PSE3.
After seeing the comments here about doing the incremental backup, I tried this for first time, to see what would happen. I`m no expert at this, but since I used a CD-R in the first backup, wondered how the incremental one would backup new files to the same CD-R. As it`s been my understanding, that once a CD-R is finalized (so can view what is on there), can`t add anything further to it. (not sure if DVD-R works the same way)
When I continued through the incremental backup, I got the same message as Israel, saying: current disk cannot be over written. So I had to insert a new blank CD-R. It then carried on with backing up the new photo`s to the new blank CD-R. After it was finished, I re-inserted the CD-R into my regular CD-ROM drive and all the new photo`s are there.
My CD-Writer is about 3 1/2 yrs. old, came with my Dell computer, at that time. Now have winsXP SP2 on it.
Now I`m wondering, if I had used a CD-RW to begin with, would it have been able to add the photo`s to the exisiting. With CD-RW`s, I understand, can add/over write what is already on there.

Take care
Lloyd

[MikeH]

Now I`m wondering, if I had used a CD-RW to begin with, would it have been able to add the photo`s to the exisiting. With CD-RW`s, I understand, can add/over write what is already on there.

Lloyd,

You are correct about CD-R and CD-RW... You can usually add to a CR-RW but not a CD-R. But that doesn't work in PE3 as I have tried it - it asked for a fresh CD. It seems that PE3 is closing the CD-RW just like a CD-R - some burning programs do this for music CD's that are created on CD-RW. You can of course erase the CD-RW unlike the CD-R.

I found out today that PE3 uses the same Sonic burning engine as Sonic's RecordNow software - which is what I use on my HP PC for most of my general CD burning. RecordNow does all the things you would expect from such software, including adding new data files to a previously used CD-RW. In fact RecordNow will work with CD-RWs created in programs such as Roxio and visa versa.

For me, there are too many issues with getting backup to work the way it should to risk using PE3 at present for such a critical process.

There is also the subject of flexibility. I now have PE3 installed on my laptop, as well as my main PC, so I can work on photos or projects while I am out and about. I haven't begun to work out how Backup would manage files being edited on separate PC's... With a program like RecordNow I just have one CD-RW that I use and update in both machines.

Mike

[Israel]

Lloyd

I was thinking the same thing has you (maybe a cd-rw instead of a cd-r) so I went out and got some CD-RW, but just like mike said the message this time was something like the cd would be clean (deleted) and re-written.






Israel