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MichaelS
June 26th, 2008, 05:13 AM
I'm sure this must be covered somewhere in the the Forums (because I can't believe I'm unique in the problem), but I haven't manage to track it down using 'search'. Can anyone help :confused:

I am being driven to distraction when I using f11 to run through my photographs at full-screen size. I want to sort my photos at this resolution, delete the poorer ones (which works fine) then add titles to the photographs, so I want to hit [alt] + [enter] to bring up the Properties window. Sometimes this works (I suspect if I hit [alt] first, then [enter] after a pause), but very frequently the whole programme freezes (maybe when I hit the two keys together, but I'm not sure??). I get a message about "abnormal programme termination", due to a runtime error in PhotoshopElementsOrganizer.exe, which it relates to the Microsoft Visual C++ Runtime Library. It says the fault location is 0x78138aa0. Organizer then closes completely, and I have to reboot it from scratch.

I am using Elements 6.0, and this happens bothj with the copy I have on my desktop and the one I have on my laptop when I am away from base.

Does anyone have any idea about the cause of this problem ~ and hopefully the fix!!! It really slows down my photo sorting when I have to reboot three or four times in a session!

kevq
June 26th, 2008, 10:26 AM
MichaelS,
I don't normally use Organiser but I tried it using the f11 key.
No problems. Instead of using Alt + Enter try using Right Click to find Properties.
You may have a corrupted file somewhere. When you installed PE6 did you turn of your virus checker, if you didn't, it can cause problems.
Kev.

MichaelS
June 29th, 2008, 02:01 PM
Thanks, Kev: it may explain how it happened (I don't think I did switch of my virus checker when I installed PE6 :(), but I'm not sure what to do about it. Right-clicking is fine for getting 'properties' but it's so much easier to hit [Alt] + [Enter].

Anyone else any idea how I might fix this problem? Please????

kevq
June 29th, 2008, 03:39 PM
MichaelS,
I've no idea what you could do apart re-install. You could try to Reset your Preferences by pressing Control + Shift + Alt just as you open Elements, If you catch it right and you have to be quick, you will be asked. if you want to reset your Preferences.
I don't know if this will help but it's worth a try.
Kev.