Slide Show Woes - Can't Hear the Music

[HeidiB]

Hi - I'm trying to create a slide show with music. I've added a .wma music file but when I previe the slide show, the music doesn't play. It is sample music that came with the PC an I am able to run it from Window Media successfully.

When I first click on the space bar to start the preview, I get this error: an unknown error '-2147024809' occred while initializing the preview. If I click ok, the preview runs, but without music. If I run the preview a second, it skips the message

I'm running Photoshop Elements 5.0 on a Vista OS.

Any help would be really appreciated!!

[ATR]

Have you ever gotten this feature to work previously? Whatever is happening, is it happening just with this specific slideshow?

You mention that you are using Photoshop Elements 5 on a Windows Vista operating system. Did you ever install the Photoshop Elements 5.0.2 update? If not, you might try that first. The download from Adobe is:

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3569

Have you updated all your audio drivers? Have you defragmented your computer and optimized it recently?

Also, what is the content of your slideshow, in minutes/hours? What is the pixel dimensions of the photos going into this slideshow. Another thought, have you tried converting the .wma to mp3 with iTunes?

ATR