PDA

View Full Version : Error Message


jayegirl
October 25th, 2005, 09:53 PM
I get the following error message when I try to use Layer Styles/Image Effects:

"This styles file is bad or corrupted" :shock:

Any ideas how to fix it? It just started today, worked fine up until today.

MikeH
October 26th, 2005, 02:53 AM
Hi...

Fixing this requires a re-install... or I could email the file to you..?

Mike

Wendy
October 26th, 2005, 04:12 AM
Hi ...

Its worth trying a delete prefs first ... just in case it fixes it :)


Wendy

jayegirl
October 26th, 2005, 08:25 AM
Thanks MikeH I will try that file. I am in the middle of a huge project with a deadline and I would really like to avoid the reinstall...

Wendy
October 26th, 2005, 08:26 AM
Hi ...

Have you sent Mike a pm with your email address in it ?


:)


Wendy

MikeH
October 26th, 2005, 08:27 AM
Ok... I will send it to you - just check two things though first - are you on Version 3 or 4 (I have both) and Windows or Mac..?

Mike

jayegirl
October 26th, 2005, 03:35 PM
Version 3 Windows

MikeH
October 26th, 2005, 04:15 PM
I've emailed the file to you... let me know if it solves the problem.. :)
Mike

jayegirl
October 26th, 2005, 08:59 PM
Problem solved! Go Mike! :D

Thanks!

MikeH
October 27th, 2005, 02:40 AM
Great news...!!! :)

Mike

Sue Ellen
October 27th, 2005, 09:13 PM
I'm unable to even open the editor! I get this same error message. I have reinstalled the program, but what is this special file that I need? I'm running Version 3 in Windows. And where do I go to find the preferences file to delet it?

H E L P !!!!!!!

Sue Ellen

Wendy
October 28th, 2005, 04:42 AM
Hi Sue ...

Delete Prefs

To do that close down Elements then click on the Editor start up icon and quickly hold down the Control, Alt and Shift keys (If you are a Mac user Apple, Alt and Shift). Continue to hold down all three keys until you get a screen asking if you want to delete Settings ... just say Yes.

Do let us know if it fixes it :)

Wendy

MikeH
October 30th, 2005, 05:35 PM
Hi Sue,

Let us know if Wendy's suggestion works... deleting the preferences cures most problems...

But if it doesn't then I can send you the offending file as I did above...

Mike

Sue Ellen
October 31st, 2005, 07:44 PM
Yes!!! I'm up and working again! thank you so much! I was away for a few days, and I apologize for not responding sooner.

Sue Ellen

Wendy
October 31st, 2005, 07:48 PM
Hi Sue ...

Oh that is good news ... glad that you are now up and running again :)


Wendy