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jrayt
January 18th, 2008, 02:06 PM
Hi,

I'm new to the forum so I hope this issue has not been brought up before. I am unable to access the Contact Book. When I go to Edit and click on Contact Book, my Dell Dimension 9100 freezes and Task Manager shows that PSE 6.0 is "Not Responding". Hopefully someone can provide some suggestions to resolve my problem.

Thanking all in advance,

jrayt

ATR
January 18th, 2008, 02:30 PM
Oh, yes....

Try this thread as a starter.

http://www.elementsvillage.com/forums/showthread.php?t=31285

Please let us know the outcome. We could go into more details if necessary.

ATR

jrayt
January 18th, 2008, 02:55 PM
To ATR and others,

Your Thread Guidance found the solution. I navigated until I found the 'contacts.xml' file as directed and deleted it. Then followed the instructions for importing from Outlook Express, and all of my contacts were immediately imported without a problem.

Thanks so much for the help and for the ElementsVillage Forum. We are now ready to share many Christmas photos with friends and family that couldn't be at our home in Colorado for the holidays.

Thanks again for the quick response.

jrayt:D