New stuff- Big problems

[lowbone]

Not too long ago I bought a new computer. An HP with 500 gigs of storage and 3 gigs of RAM. Shortly after that I bought a new camera, a Canon 40D. I still have my Canon 30D. I always shoot RAW. After a recent nature excursion I returned with four full cards ( a mix of Sandisk and Trancend ) All of the pictures looked great on the LCD but when I processed them about half of them were corrupted. I should add that I recently put PSE 6 on my computer. I still have PSE 5 on there as well. I assumed that my new 40D had a problem so I boxed it up and sent it back to Canon. While the 40D was back at Canon I shot some more nature stuff with my Canon 30D and when I loaded the cards into PSE6 I had the same problem so it is obviousely not the cameras. I tried loading the card into PSE 5 and experienced the same problem although maybe to a lesser degree. So, I am trying to figure out if the problem is Adobe or HP. I am hesitant to call one or the other because I have found that support people love to point to the other guy. Any ideas here would be appreciated.

[Codebreaker]

Can you just clarify something, please?

You say they looked good on the LCD - which LCD: your camera or computer?

You say when you processed them about half were corrupted.

Does this mean you actually downloaded them, then went to open them in ACR and found you couldn't? In other words how did you discover they were corrupted and what was the nature of the corruption?

Colin

[winwintoo]

I can't hold it in any longer.

Why, WHY, why!, why? do you download your images from your camera directly into Photoshop?

As a long time computer worker/techie/victim of lost files, why would you put your precious images in the hands of one program?

Why don't you download them to the helpfully supplied folder called "My Pictures" that's been on every Windows computer since the dawn of time. Download them into folders there - name the folders with the name of the download in the form "20071105" - year month day - and they will always be available to whatever other program you want to use. The Windows file browser (what you see when you open the "my pictures" folder) even has a handy slideshow feature where you can cull those shots of your right thumb.

Given all the chatter on this and other forums about "PSE ate my pictures", why would anyone trust PSE to do anything other than what it's original purpose is - which is to tweak bits on images.

Sigh.

Margaret

[Codebreaker]

Margaret.....

Maybe you're not aware but you don't download your photos into Photoshop. The Photoshop Organiser, if that's what's being used here, just downloads the files to a folder of your choice and many people do use My Pictures.

All the Organiser is, is a database system that links to where ever you choose to store your images.

If you un-install Elements at any time all your precious pictures remain exactly where they were.

Colin

[Chuck S.]

Colin: I had an interesting problem occur this weekend. I decided to download some photos directly from my Canon G9 camera instead of my tried and true approach of dismounting the SD card and using a reader. I used Canon's dreadful software to do the work and it seemed to do so just fine. I was able to view the images in ZoomBrowser (ugh) and actually tweaked a few of them to practice using Canon's Raw processor.

However, the next day when I went back to find the image folders, they had vaporized. Fortunately, I hadn't erased the images, and I was able to download using my card reader as before.

I don't discount the possibility of human error, but I'm not going to try that method again. As soon as Adobe puts ACR 4.3 out on their website, all the Canon software will once again be stricken from my computer.

[Codebreaker]

Chuck....that's wierd. As they say it takes a computer to really foul things up. :confused:

Did you do a search to see if they'd finished up somewhere else? One thing that I've noticed is that some programs default to downloading to C:\.....My Pictures. On my system I want everything to go to D:\My Pictures and sometimes an update puts the default folder back to C:

Just on the - they're out to get you topic.....

Today I downloaded some RAW shots into LR. Took a look at the results and couldn't work out why all the adjustments had moved from their defaults. Somehow the preferences had got change to have the Auto Develop setting applied as standard.

It wasn't me honest - it just did it itself :)


Colin

[lowbone]

Can you just clarify something, please?

You say they looked good on the LCD - which LCD: your camera or computer?

You say when you processed them about half were corrupted.

Does this mean you actually downloaded them, then went to open them in ACR and found you couldn't? In other words how did you discover they were corrupted and what was the nature of the corruption?

Colin

For starters I never download from my camera. I tried the card reader slot in the computer tower and I also tried a card reader that I had used up to this point with no problems. I was doing a typical PSE download file/ get photos etc. The photos looked fine on the camera lcd. After the download some of them showed corruption right on the organizer,. before I even had a chance to open them in ACR. In addition it seems to take much longer to see the photos after downloading then it took with PSE5. PSE5 was almost instantaneous but with PSE6 II get frames with hourglasses that slowly open into photos. I just shot a bunch of photos around the house and they seem to have downloaded O.K. except for the slowness that I mentioned. My concern naturally is to figure out if this is an anomaly or if this is some kind of intermittent thing that will eventually drive me nuts. I did a 400 mile round trip to Baraboo Wisconsin where they have the Whooping Crane revival program. Thats the one where they try to teach the babies to migrate using an ultra light airplane with the pilot dressed in a crane outfit. These photos were carefully shot and it was really disappointing to see that allot of them were somehow corrupted. I am really concerned about getting to the bottom of this. I won't be able to shoot the cranes again until next year as they have now closed it to the public

[Codebreaker]

You could try a program called Irfanview which allows you to view RAW files. This may help you rule out problems with Elements.

Or you could try Canons DPP which you should have got with your camera


http://www.irfanview.com/

Colin

[christellf]

In the PSE5 questions & answers thread_ Photo corruption- we were discussing this. I posted pictures of what mine was doing... I am still having some of these problems but not all pictures that I take off the card. It seems to be random.
I have reformatted the card & it still doing this. I have my pictures on my son's computer & they are fine. Then I put them on my computer & some pictures are corrupted. I think it is Vista, or the drive where you put the CF card. i think something is corrupted with the computer & not the cf card. That is what it seems to me. I have had it happen to pictures I had from 2006 that were fine then & went back to look at them & a few were corrupted now. It is so puzzling.
Help would stlll be appreciated,
Christell

[lowbone]

I think you are right in suspecting Vista First of all I always reformat my memory card in the camera. Secondly, I tried loading the photos with the slot reader and then with a card reader and Finally last Summer I shot two cards at Aspen CO. They were important photos so I kept the photos on the cards. When I got home I loaded the photos on my old Gateway computer and PSE5 with no problem. After that I got the new HP and PSE6. I brought the catalog over to six but when working on a slide show the images started showing up corrupted. I took the photos off and ran the cards through again and that is when some images started showing up corrupted. in the organizer I tried loading the cards into PSE5 where I had no problem with XP and got corrupted images there as well.Any ideas as to how to proceed?