Log On Troubles

[CarolLHB]

Hi,
I just registered for Dave's new training course. I've received confirmation and my password in an email, but when I logged on to start the first lesson, it took me to Scott's training course which I've already taken. What am I doing wrong?
Thanks :)

[Wendy]

Hi Carol ..

I haven't signed up for these training courses yet ... hopefully Tami will be around soon and will be able to help you.

Its probably just a little glitch :)


Wendy

[CarolLHB]

Thanks Wendy :)

I'll hang in...Oh Taammmii, yoo hoo....!! :lol:

[tfry]

Ladies....
Let me take a shower first and then I'll head into the office and bug someone.
well as soon as they get there :)

[CarolLHB]

Thank you Tami,
Nice to know there's another pre-shower, pj wearin', coffee slurpin' bed-headed Forum user out there!

:lol:

[tfry]

:lol: Carol,

I talked to the webteam this morning and they were doing some stuff to stuff.
Like my technical web terms?:) Try it now and see if you're good to go.

Be sure to let me know!

[Wendy]

Tami ...

You have such a way with words ... :lol: :lol: :lol:


Wendy

[tfry]

Wendy...

There's a reason I wasn't an English Major :wink:

[CarolLHB]

Tami,
What stuff they did to stuff hasn't helped me get to the stuff yet :cry: .

Here's what I'm doing with my stuff so far. Home page, down to where it says "already an existing student? Click here to log onto your classes"
Click-log in page comes up with password filled in, click on log on and I'm at Scott's lessons. I then tried (on the odd shot that it was remembering my old password from Scott's classes) to re-enter the password I was just mailed for Dave's class, clicked on log in-back to Scott's stuff (which, btw, I only have access to until tomorrow...)

In short my dear, no stuff luck...
Oh, and please try to ease up on the technical talk, huh?? :lol:

Guess it's back to the stuff guys-I'll be pining patiently :roll:

Thanks for your help!

[GaryK]

Carol

When I log in, I get both courses showing up, but it say Scotts one is expired, which it has.

I know it doesn't help you but at least you know what to expect. :)

[Wendy]

Carol ...

When I log on I get the same as Gary ...


Wendy

[willpresley]

I just signed up a little while ago and have ran through the video -- there was no problem logging in.

Also because I have QT Pro I was able to save the file to my hard drive and then renamed it with and extension of .mov and it is now tucked away in my Photo Retouching folder.

[CarolLHB]

Wow, I'm still having the same problem, you guys read my post above-am I doing something wrong? It's probably some funky glitch, but could you check my log-in process to see if I'm the one messing up?

This is like having a present that says "Do Not Open Til Christmas", and it's, like, July :cry:

Thanks :D

[Wendy]

Carol ...

I accessed the classes in just the same way as you ... and am able to get to them.

It may be worth you giving customer service a ring :)


Wendy

[tfry]

Carol,

Call customer service and explain what is happening, see what they say.

In the mean time, I'll give all of the information and the way you are accessing or trying to access the training to those technical people. Maybe with the information they can track down the issue. Hang in there!

[CarolLHB]

Thank you Tami :D

[CarolLHB]

Dear Tami,

I am in biz!! Many thanks to you, Maureen, and a web guy to be named later for taking care of this-much appeciated!

What great customer service!

:wink:

[tfry]

WooHoo! Awesome :)

Have fun in class!

Unknown webguy...Jim 8)

[CarolLHB]

Thank you, Jim!! :D