What is the "Select Initial Workspace window" ?

[andialeigh]

I'm trying to fix Premier Elements 3.0.2 per my previous post (http://www.photoshopelementsuser.com/forum/showthread.php?p=313405#post313405) ... the instructions at http://kb.adobe.com/selfservice/viewContent.do?externalId=333292&sliceId=2 say:

... hold down the Shift key while choosing Start > Programs > Adobe Premiere Elements 3.x. Release the key when the Select Initial Workspace window appears.

I held the shift button down and eventually the program crashed again. What is the Initial Workspace Window?

[ATR]

Are you holding down the Shift Key BEFORE and WHILE you are clicking on Start/Programs/Premiere Elements 3?

What is supposed to happen is in the process of doing that a window (dialog box, Initial Workspace) appears for setting the initial (default) workspace.

If you have done all that and re-did it to make sure, let me know and we will re-think the problem.

Do not give up.

ATR

[ATR]

Have you seen the following TechNote about optimizing Window XP for Premiere Elements 3?

http://kb.adobe.com/selfservice/viewContent.do?externalId=333161&sliceId=2

ATR