Computer help again please

[Cmcburnett]

When I go to the galleries on the main page my computer shows Yancy's picture from last week but when I click on the picture I get the new picture Tami posted today which is Barb's picture. I emailed Tami and she said

"Clear your internet cache, you have that page stored and its showing you the old image, the new one is posted, my computer at home will do the same thing sometimes."

How do I clear the cache? I've never had this happen before. Thanks for your help.

http://www.pixentral.com/hosted/1D0H07G3nCwt68fTfl0vDSwvBYrT5D1_thumb.jpg (http://www.pixentral.com/show.php?picture=1D0H07G3nCwt68fTfl0vDSwvBYrT5D1)

[Juergen D]

Charlotte,
Go to Windows Control Panel >Internet Options, General tab and click on Delete temporary files, etc...

Juergen

[Cmcburnett]

Juergen, I just tried it and it didn't work. Strange, I have 2 internet services on my computer, when I log on by using Bellsouth I get the right picture in the main gallery, but when I logon through AOL I get last week's image of the week. So it has to be something I did while I was logged into AOL, which is the internet provider I use all the time. Thanks for your help. Its not a big deal I was just wondering what I did so I wouldn't do it again. I think I should stay off the computer the rest of the week, I'm cursed this week.

[baderms]

If you're using IE then try this. Go to tools>Internet Options, then under the area where it says Temporary Internet Files, click on the settings button. Make sure the radio button for checking for new pages is set to every time you start IE.

[Cmcburnett]

Mark, thank you. I am at work right now but will try your suggestion when I get home tonight. That was so strange how all the other photos for this week were showing up but the main one.

On the way into work today I heard a commercial on the radio where you could call this company and they would repair your computer over the phone. They could log into your computer and delete any virus or missing links... What do you think, would that be a good idea or a little risky?

[genevh]

On the way into work today I heard a commercial on the radio where you could call this company and they would repair your computer over the phone. They could log into your computer and delete any virus or missing links... What do you think, would that be a good idea or a little risky?

You don't need to pay someone for this. Or allow access to your PC from the outside world. Open IE by itself (not with the AOL start button). Don't worry about what comes up in the browser, you just want to get IE open by itself.

Then do what Mark said. Tools -> Internet Options. If you have IE-7, you'll need to be on the General tab in the window that opens, then in the Browsing History section on that tab, click settings, and check the "Every time I visit the web page" button. Then click OK.

To clear the cache, you now want to click the Delete button under Browsing History, then in the window that opens click the "Delete Files" button in the "Temporary Internet Files". That will clear out your cache.

You should now be able to see the current picture in the Gallery section. Another way to force the browser to redownload the web page is to hold the shift key down and refresh the browser window. That should give you the latest version of that web page. Or any other you want to look at at the time.

Hope this helps.....:)

Added: I re-read Juergens post after posting mine, and actually his is the easiest way to get to the Internet Options. Hit Start -> Control Panel -> Internet Options. That way you won't have to worry about opening IE at all. Or AOL to do this.

[Cmcburnett]

Gene, thank you I will try when I get home tonight.

Do you think the online computer repair is a bad idea? Not just for this problem, which hopefully w/your help I can fix, but with other problems? Like when I bootup my computer I get 2 different messages saying they cannot find program to open, which i don't know what program its talking about. If this company could fix it, it would be worth the $25 to me. The only trouble is that you don't know if their employees are on the up and up.

[genevh]

Do you think the online computer repair is a bad idea?

That depends. I would definitely want to make sure the company is on the straight and narrow. There is always the danger them may not be, and when you open your PC up to someone coming in off the internet, you're also opened up to any creative hackers that may be passing by. Before I got a router I had a program that would track how many times it dealt with outside threats trying to get in by those that constantly scan the internet for open computer's they can easily break into. The number could get quite interesting at times.

Would I ever allow my computer to be scanned when I get the occasional pop-up telling me I may have virus's or spyware lurking hidden on my PC and this particular program will scan my computer for free and clean it up? ABSOLUTELY NOT!!!!!

But I do sometimes go to trusted, known websites (ZDnet, CNET, and PC Pitstop come to mind) and let them do certain things once in a while.

As for the programs that are trying to start up, what needs done depends on when you are getting those messages. It could be something leftover from a program you uninstalled that didn't get completely cleaned up. One place to check is in your Start -> All Programs -> Start Up menu. See if there is anything lurking there that might be the culprit. I tend to keep that cleaned out as I don't want more than is necessary running at any given time.

There are other things you can do, depending on what they are. If you can catch the messages you are getting and email them to me, I may be able to help you with them. It seems they are programs trying to start after your PC is booted up, so its not a Windows thing. Assuming your Winders, of course. If your not, you'll need a MAC person to help you.

I do SMugMug (http://eyeonyouphotography.smugmug.com/)......not MAC!! :eek:

[Cmcburnett]

Gene, thank you so much for your reply. I've decided not to get the online service to clean up my computer.

I recently bought a Nikon D80 camera and it came with a disk to install. Well, when I tried to install the disk a sudden storm came up and my lights went out along with my computer during the installation. Now I get an error message when I boot up saying it can't find the program, plus, when I try to reinstall, my computer won't install it. I will try and write down the error message and see if you can help me correct the problem. If not, maybe I can find some kid in the neighborhood to help. I think I ask too many computer questions on the forum and afraid the members might want to kick me off, after all it is Elements not lets cater to Charlotte's computer problems.

Thanks again for your help.

[baderms]

If you go to your run screen and enter msconfig, then click on the startup tab you can see all the programs that are started with windows from registry entries . You can also stop them here. It also displays your system.ini, win.ini, boot.ini and what services you are running.

[Cmcburnett]

Gene & Mark, nothing worked. I did everything you guys suggested. I deleted everything, somethings I didn't even know were on my computer, and reset my internet options and still get the same thing.

Thanks for your help though. Totally confusing to me:confused:

I like Yancy's picture and I guess its a good thing, looks like I will be looking at it for a long time.

[Juergen D]

Charlotte,
Try the Windows Installer CleanUp Utility:
http://support.microsoft.com/kb/290301

Juergen

[genevh]

Charlotte:

A computer powering down like yours did can cause some weird things to happen even if your not in the middle of trying to install something. A lot of things happen in the background during an installation and they all have to happen exactly right in order for everything to function. It sounds like what you have here is a registry problem. It can be fixed.

Try Juergen's idea. That is not hard to do and it may be all you need to do.

If you've also tried msconfig as Mark suggested then the next thing to try is to restore your PC to a point BEFORE you tried installing the D80 software.

To do this, go to Start -> Help and Support. In the window that opens, in the Pick a Task section, click Undo Changes to your computer with System Restore. Then check "Restore my computer to an earlier time", and click Next. This opens a window called Select a Restore Point. In the calendar there are dates in bold. These dates contain restore points that will take you computer back to the point it was at that time. Select one prior to your trying to install the D80 software and then hit Next, then Next again in the warning window that opens. This does not erase things on you hard drive. It justs resets your registry back to the point it was based on your selection. You will not lose any files. However, if you've installed other programs since that date or made other changes to your computer, you may need to redo them.

This should eliminate the error trying to start the program you are seeing if msconfig or the Installer Utility don't do the trick. And if this issue with your browser not updating is related to that power down, it may fix that too.

Good luck. Let us know how it goes. :)