Problems saving to CD

[Bob S]

I have made a slide show from my photos of Eastern Europe and I am having trouble saving it to a CD-R. It is my first attempt to save anything to a CD. I selected OUTPUT and slide size 800x600. I did not select from a) loop, b) manual advance, c) view slide show after saving as I did not think they applied and I could not find any explanation in HELP. Then I selected BURN TO DISK and I got a window saying PHOTOSHOP ELEMENTS 5.0 (ORANIZER) HAS STOPPED WORKING. A PROBLEM CAUSED THE PROGRAM TO STOP WORKING CORRECTLY. WINDOWS WILL CLOSE THE PROGRAM AND NOTIFY YOU IF A SOLUTION IS AVAILABLE.

Can anyone help.

[baycruisers]

Were you able to reopen the program and get it to run? Did you reboot and try again?:confused:

[ATR]

Bob,

I think that I can help, but I need a few more details.

You say that you have created a slideshow in Photoshop Elements 5.0. But, from what you work, I am not sure of your route.

(a) Under Create, did you select Photo Layout, Photo Galleries, or Slideshow? If you selected Photo Galleries, did you get to the options for sharing there, did you select "CD"?
(b) Under Create, did you select Slideshow? When you got to the Output options there Burn to Disc offers
VCD (Video CD format, not the same as burning photos to CD)
DVD (DVD-VIDEO), that will require another program to complete, such as Premiere Elements 3.0.

This is what I suspect really happened. From your description, it would appear that you have selected the "E-mail Slide Show" (as PDF).

If you will let me know what your intent is (such as video for TV and computer, or just computer) and, if you have Photoshop Elements 5.0 as well as Premiere Elements 3.0, I will suggest a step by step course of action.

ATR

[Bob S]

After PSE5 closed down I simply restarted it and tried again trying different approaches. Each time with the same result. My objective is to make a CD that contains a slide show of our trip to Europe that I can play on my computer monitor or TV. With a little more info here is what I did:

I opened PSE5 and in the FILE menu I clicked on OPEN CREATION. That opened the slide show that I had previously put together. So I now had the SLIDE SHOW EDITOR on the monitor. In the tool bar I clicked on OUTPUT and got a screen that was titled OUTPUT YOUR SLIDE SHOW. At this point I had two choices: Movie file or PDF file. I chose PDF file as I do not have PREMIER ELEMENTS 5. I then chose BURN TO DISC and I was informed that the program would create a self-running video CD that could be played on my computer or TV using a DVD player. I clicked OK and was informed that PSE5 had stopped working.

[RobertSchuldenfrei]

Hi Bob,

Can you save the show to disk and then burn the CD with a standard burning program like Roxio or Nero?

Cheers,

Bob

[ATR]

Bob S

I do not know what your background is, so forgive me if I go into details that you already know.

First, if you do select the Output Option "Save As A File", "Movie File (.wmv)", keep this is mind
(a) If you use Nero to burn the .wmv to disc (make data disc), all that you will have is a .wmv file on a CD. You can play that on a computer, but few if any TV/DVD players play that type of file. What you will have to do is use the Nero setup for creating a VCD. The VCD is a video on a CD but in a specific format/compression. That will play on TV/DVD players that support VCD (not all do). The VCD can be played back on the computer (a) in a program such as Cyberlink Power DVD or (b) using the MPEGAV route for it to open in Windows Media Player. More details to follow if necessary.

This is what I suggest to see if it works. If it works, it should give you the most immediate reward. The VCD quality is not as good as DVD, but let us work with what you have.

(1)
Create your slideshow.
When you get to Output, select Burn to Disc, followed by VCD.
If you are given the option to set, set for VCD NTSC (if you are in the USA)
Follow the messages.
Make sure you select the drive that you have the CD-R inserted.

Then, maybe try.....
(2)
Create your slideshow.
When you get to Output, select Save As A File, followed by Movie File (.wmv)
Under File Settings, set for WMV VCD-NTSC
From the save location that you have selected, you can burn the .wmv to VCD with Nero (using create VCD settings). I put this choice in second place since it assumes prior experience with Nero as well as Photoshop Elements. In the first choice, you are only dealing with Photoshop Elements.

(3)
If you are just interested in showing your photos, best quality (short of the DVD) is probably burning the photos to CD from the hard drive using the burn software that came with your computer. This is called a photo CD and will play on most if not all TV/DVD players and computers.

I will continue to watch for your progress.

ATR

[Bob S]

Hi ATR
Thanks for your help.
Of the solutions you suggest I like options 1 and 3.
Re option 1 where you suggest oing to Output, selecting Burn to Disc, followed by VCD--I do not get the option to select VCD or VCD-NTSC. Immediately after I select Burn to Disc the program fails and I get a message that 'a problem has caused the programto stop working correctly. Windows closes the program.'

Option 3 sounds easy I will try it and keep you informed. Re option 1 not working annoys me--I wonder if I have done something wrong or if there is a glitch in the software.

Bob (Canada)

[TonyW]

Bob: I do recall seeing an Adobe tech note that said you will get a problem like that if there is no writeable CD in the drive. I'll see if I can find it. Could also be that PSE isn't recognizing the drive for some reason.

Tony

[ATR]

Bob S,

If you do decide to give (3) a try, for that you can use "make data disc" set of the burn software. If you run into any trouble with the order of the slides, you may have to re-name the photos on the hard drive with a number sequence. More about that if necessary.

Following along Tony W's comments.....

Just a little check...

Right click "My Computer'
From the "System Properties Dialog" that appears, select "Hardware"
Under "Hardware", click on "Device Manager"
Under "Device Manager", go down to "DVD/CD-ROM drives" and click on the plus sign next to this title to expand. Do you see listed your DVD/CD drive into which you CD disc is inserted?

Next...In Photoshop Elements 5.0, after you select Burn to Disc/VCD, do you get a dialog box that gives a place that shows which DVD/CD drive is to be used? If so, is it the name of the drive where the CD is inserted?

If the answer to all of that is yes, then we can go onto the next troubleshooting.

ATR

[ATR]

Bob S

I think that I found the Adobe TechNote that Tony W was looking for. It was resisting popping up in the search.

TechNote
Troubleshoot VCD creation in Photoshop Elements (3.0 - 5.0 on Windows)

http://kb.adobe.com/selfservice/viewContent.do?externalId=330745&sliceId=1

ATR

[Bob S]

Thanks for bearing with me fellows.

Yes my CD drive is alive and working and yes there was a CD in the drive when I was trying to burn the CD. Also, immediately after I clicked Burn I was informed that PSE5 had stopped working due to an error. I did not get a dialog box.

This morning I tried a different tact. I opened the Pictures folder and found a PDF folder labeled Europe. I presume that is my slide show of Europe. I highlighted it and clicked Burn in the tool bar at the top of the screen and successfully burned the CD-R. I then tried it on the TV using my DVD and was told that the DVD player would not accept the CD. I checked the manual and it says that the DVD player will play video CD's, CD's and CD-R/RW's. It will not play Photo CD's. I am confused as the CD I burned was a CD-R. Might I have had problems because it was a PDF file? Bewildered!

[ATR]

Bob S

Just saw your post from yesterday. Somehow you made a detour to PDF. A PDF file will not play on the TV. It will open in Adobe Reader (computer).

This is what I would like you to do. As they say, this is only a test.
You are going to use maybe 5 photos (jpegs) that you have saved in a place like My Pictures.

Open the burn software that came with your CD player and burn these 5 photos to a CD. Then take this CD and try to play it in your TV DVD player. There are few DVD players that will not play this (called jpeg CD, photo CD, sometimes just CD). Once you have done that, then we can get back to making the VCD. If you followed the previously suggested route, I am not sure where the PDF came from. UNLESS you have more than one file floating around in that location where I had hoped we would find a saved wmv file with a VCD NTSC profile (at least).

Do not be discouraged. Often we learn a lot by troubleshooting.

ATR

[Barb O]

There is also this techdoc

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=333025

Drive Letter Access Software (DLA) conflicts with the code for burning a CD in Photoshop Elements.

It does apply to PSE 5 as well as PSE 4.

[ATR]

Bob S,

When I went to look at this Thread this morning, I noted a correction needed in my last posting...where it says to use the burn software that came with your CD player...that should be to use the burn software that came with your CD (DVD/CD) BURNER...

ATR

[Bob S]

Please bear with me folks, it may take me several days to try suggestions that I am given but I will try them when I have time.

Barb O suggested that I check to see if I had DLA software installed. I followed your instructions and when I right clicked on my CD drive there was no option USE WITH DLA with a check mark beside it. So that went nowhere.

Re ATR's suggestions--I burned 3 JPEG files onto a new CD-R disc and confirmed that they were on the disc. I put them into my DVD player and got a message THIS TYPE OF DISC CANNOT BE PLAYED. PLEASE INSERT ANOTHER DISC. I checked my DVD manual and it says that I can play SVCD, Video CD, CD and CD-R/RW(WMA, MP3 and JPEG). As I said above I am using CD-R discs and I have jpeg photos on the disc--I thought I would be OK.

Please help me through this maze. There must be a way. Why is it so complicated?

[ATR]

Bob S

What is the Brand and model number of the TV DVD player that is issuing these messages about not accepting your CD with the jpegs?

What software are you using to burn the jpegs to the CD? Are you using the make data disc category?

If you take this CD with your jpegs, put it into the DVD/CD drive, go to My Computer, right click the drive and select Explore, then you should see your images. Right click one of them and select Properties. Does it say jpeg for that photo?

Let us see if that provides any clues. I have not given up, so I hope that you have not.

ATR

[Bob S]

Hi ATR
Thanks for sticking with me.
1. My DVD player is a Panasonic DVD, model DVDS35.

2. I don't know what software I am using to burn the CD/DVD's. It was on the computer when I bought it. If it is important to know I can ask the people who built the computer for me. Is there a way to determine the software using the computer?

3. Another question you asked was "Am I using the make data disc category?" I don't understand this question. When I burned the disc with the three JPEG photos I simply went to PICTURES, selected three JPEG photos and then clicked BURN at the top of the window. The CD was burned with no further questions to my recollection.

4. I confirmed the photos that are on the disc and they are indeed JPEG photos

Thanks for continuing to stick with my problem.

Bob

PS I don't know if I ever told you, I have a 64 bit computer and Vista64.

[Bob S]

Hi again ATR

I spoke to the shop that built my computer and it appears they forgot to install Nero CD burner on my computer. The burner I used to burn photos to disc was probably the Microsoft burner.

Bob

[ATR]

Bob S,

Yes, your Panasonic DMR-ES35V will play jpeg stills on CD-R/-RW. As luck would have it, I have a Panasonic DMR-ES15 and just happened to have the Operating Instructions for your ES-35 (I was thinking about getting that model, but settled for the ES-15).

Bottom Line: I have road tested this one from start to finish, and it should work.
KEY...You do not just insert the CD in the recorder/player, and it plays. For the jpeg CD, you have to go into Functions of the ES35 (see page 33 of the Operating Instructions for "Playing still pictures (JPEG/TIFF)" as well as "Start Slideshow/Slide Interval".

The "make data disc" comes in when you use burn software such as Nero or Record Now. For this test, I used the Windows XP burn software.
(1) Went into My Computer, right click the CD drive, selected Properties, and made sure that "Enable CD Recording on this drive" was checked off.
(2) Opened My Pictures, selected five jpeg photos, selected Copy to CD, and followed the instructions of the CD Writing Wizard.

Once we get this done, we can go onto VCD. BTW, how are those captions coming along?

ATR

[ATR]

Bob S,

About that 64 bit computer and Vista64….that could be a problem when it comes to Photoshop Elements 5.0 involvement. There is an Adobe Photoshop Elements 5.0.2 update, BUT for 32 bit Vista versions only.

http://www.adobe.com/support/downloads/detail.jsp?ftpID=3569

You may want to check out the following link from the Adobe Photoshop Elements User to User Forum: The suggestion seems to be that with 64 bit, some things will work, some may not.

http://www.adobeforums.com/cgi-bin/webx/.3bc445a3

Definitely, a consideration.

Next, in my “road test” response, I assumed that your DVD player is the Panasonic DVR-ES35, not DVD-ES35 that you typed in. What you have is a DVD recorder/player?????

My current goal is to get you over the problems of jpeg CD creation and playback. Could you also try to pin down the following from the people who built your computer setup?

(1) Name(s) of burn software that come with your DVD/CD burner(s).
(2) Name(s) of the DVD/CD burner(s) that are installed on your computer.

I am pressing these points since your last note about not having a Nero CD burner confused me. Nero is a burn software that is often bundled with different brands of burners (hardware brands such as HP, Sony, etc).

ATR

[Bob S]

ATR
1. It is a DVD/CD PLAYER, model DVD-S35

2. My DVD and CD burners are LG's

3. I spoke to a chap at the computer shop that built my computer (the builder was not in) and he said that they usually installed NERO software on computers that they built. Since it is not on my computer, he assumed that they forgot. I will pursue this. He also suggested that I had MS DVD/CD burners. I searched when I got home but I could not locate the name of the software that is burning my CD's/DVD's.

4. I checked out the NERO website and find that they have a "free" download (version 7) that they sell for $79.95 US.

5. As I was searching my computer I saw something that remided me that Vista Premium contains a Photo Gallery package which I had ignored as I had PSE5. I investigated. It is similar to PSE5 but not as powerful, especially in the editing. In the Vista Photo Gallery there were thumbnails of all my photos. One thumbnail looked like a frame of a film and when I clicked on it I got a slide show of the trip to Europe that I had put together in PSE5. It was named Easter Europe.wmv. The slide show was poor quality, not very sharp. I also discovered that I could burn the slide show to a Cd or a DVD. It appears that I cannot burn a DVD of my slide shows using PSE5.

So, what are your thoughts? I will be going camping with the grandchildren on Sunday morning until Tuesday. So, if we do not connect on Saturday you won't hear from me until Wed or Thur.

Again many thanks for your interest and suggestions.

Bob S

[ATR]

Bob S,

I sense major progress. But, I need to sort out all that you have reported in your last post. The following are some preliminary comments:

I did find Panasonic DVD-S35 instructions. See page 11 for jpeg CD playback details (if I have the right model and manual this time). That model should play jpeg CD as well as VCD, DVD-VIDEO, and the others cited. If you say that you have just jpeg photos on a CD and that it will not play on that DVD player, then that troubles me. Try troubleshooting that DVD player from the instructions and/or contact Panasonic T/S with specific details of what you have and how you are operating this player.

I think that your first goal should be producing a jpeg CD of your jpeg photos and getting it to playback on the computer as well as the TV/DVD player. The jpeg CD quality will be far superior to VCD and maybe even better than DVD-VIDEO. Once you have this mastered, then it would seem appropriate to make your projects more advanced. That should be a fairly uncomplicated project. Leaving this issue unresolved could lead to greater headaches.

I would go after the computer builder for Nero or equivalent burn software. It might be a good idea to go the 30-day-try out Nero 7 route. HOWEVER, that is going to be a project onto itself. Compatibility issues between Nero 7 and Vista (32/64 bits) may just add to the problems. Check out the Internet for the reported problems in this regard. Make sure the Nero version that you end up with has the DVD-VIDEO plugin included. If you get the full version, it should be there. Other versions that come bundled with equipment may not have it included. Consequently, you will not be able to create DVD-VIDEO with Nero without it.

The trip that you mentioned sounds like a wonderful family event. I suspect that you will come back with a lot of great photos that I know will end up as great slideshows once we get these problems behind us.

ATR

[TonyW]

Bob: I guess I missed the fact that you're running Vista Premium in your earlier posts. I suspect that makes a big difference to what you're trying to do. I don't have it but I understand Vista has DVD video rendering and burning built in so you shouldn't need anything else and I'd be cautious of loading anything else that might upset Vista. I think if you created a wmv slideshow in an appropriate resolution in PSE5 then you should be able to render that to DVD video and burn just using Windows Vista.

Tony

[ATR]

Bob S,

Thanks to Tony W for the tip about Windows Vista and built in DVD-VIDEO options. With that lead, I went searching and found the following that may work if:

When you go Start/All Programs/, you have a listing “Windows DVD Maker”. Check out the following including the sub links within each link:

http://www.e-articles.info/t,DVD-Authoring-in-Vista.htm

http://windowshelp.microsoft.com/Windows/en-US/Help/f605df6c-0dfe-4f6c-b8e2-866d8cb362251033.mspx

http://www.jkg.in/81-how-to-burn-a-dvd-video-disc-in-windows-vista.htm

This was just a quick search this morning. I am assuming that this applies to both 32 and 64 bit Vista??

This sounds like a great option that should be built into your computer system. Depending on your editing needs, it looks like you could even use the Vista Windows DVD Maker as a standalone. I would have to do more homework to learn how it handles a wmv slideshow with the correct profile for DVD-VIDEO (DVD NTSC or DVD PAL).

If you have this feature, I would hold off on any Nero ideas because of the potential for added problems. But, you should have a heart to heart talk with that computer builder.

All that being said, I still think that you should work out the wrinkles with the jpeg CD first.

To be continued…

ATR

[Bob S]

Hi Gentlemen

Had a great time at Awenda Provincial Park with the family. I spent a few hours today at the websites you suggested just browsing.

In your last reply, you (ATR) said that you would have to do more homework to learn how it (vista DVD Maker) handles a wmv slideshow with the correct profile for DVD-Video (DVD NTSC or DVD PAL). I am still very naive when it comes to this terminology. I take it that DVD-Video is a type of DVD, but I am not familiar with what DVD NTSC or DVD PAL means. I guess I should GOOGLE it.

Can I get equal quality slide shows for TV and DVD player usage on a CD or DVD? I have a feeling that if I use the Vista DVD Maker to produce the slide show I may have better luck. Off to the store I go to buy some DVD's.

Bob

[ATR]

Welcome back.

First, a "DVD" is a disc type which comes in subtypes -R, +R, +RW, -RW. Equally important to the type of disc used is the file you burn to that disc and what format this file is in. Files can different formats, such as wmv, DVD-VIDEO, VCD, SVCD, jpeg, etc. What we want here is a DVD disc (type depending on what your TV/DVD player supports) with your slideshow in the "DVD-VIDEO" format. The TV/DVD player needs to support the file format on the disc as well as the type of disc. What is sometimes confusing is that some people use the term "DVD" interchangeably with "DVD-VIDEO", not noting the distinction between a disc type and a video format.

Your Vista DVD Maker from its name suggests that it will give you a DVD-VIDEO format on a DVD disc. It will build this DVD-VIDEO formatted material from the components that you offer it. You may offer, but will it accept your offering? In other words, will the Vista DVD Maker use as starting material a wmv formatted version of your slideshow or do you have to build the slideshow from scratch (jpegs or something else) with Vista DVD Maker? That is what I wanted you to explore. I did not get a chance to read all the links that I posted for the Vista DVD Maker. Probably the answers are in there. Check them out. I will try to put them on my reading list soon.

ATR

[Barb O]

ATR,

FYI
I just did a quick read on the links you posted and it does talk about adding either photo files or video or both as input to the Windows Vista DVD Maker. Note:that this function seems to be only in Windows Vista Home Premium or Windows Vista Ultimate.

I never saw any references to specific file types of video files that can be used as input. However WMV is a Microsoft format for video, so I would think that it would be supported.
The descriptions discuss creating a Video DVD - so should be OK there including optional menus.

[ATR]

OK Bob S and Barb O

You motivated me to do some homework sooner than later....

So, check out my latest find re: file formats supported by Vista Movie Maker

http://blogs.msdn.com/pix/archive/2007/03/21/movie-maker-vista-file-format-support.aspx

So, Bob S, give this a try and let us know what happens. I am still unsettled with some of your unresolved issues that should have been "a piece of cake" troubleshooting. But, I do not know who said it, but nothing succeeds like success (or something like that). So, if Vista Movie Maker works for you, that will be great.

Good luck.

ATR

[ATR]

Bob S

I started to dig into those Vista DVD Maker links that I cited in post #24. In the second one cited, if you click on "Help and How to"/Pictures and Videos/Creating your own Movies,.....you will end up on this page of that link:

http://windowshelp.microsoft.com/Windows/en-US/pictures.mspx

Check out "Publish a movie in Windows Movie Maker". When you read through this, you will learn how the Movie Maker integrates with the DVD Maker that is present in your Vista Premium.

Also, if you explored those links, I am sure you must have found that "Help and How to". On this same page with the "Pictures and Videos" icon to the top right, there is a "Spotlight on Windows Vista" a little further down. If you have not, check out the video under the link "Demo: Burn a CD or DVD".

I am doing all this by what I find written. So, if you see anything different in the "real thing" which you have, please correct me.

I am hoping that your next message will be "mission accomplished".

ATR

[Bob S]

Mission Accomplished. Thank you very much.
I learned a little bit along the way.

In essence, what I did, was to open the slide show that I had created in the SLIDE SHOW EDITOR and then saved it as movie file (.wmv) using DVD-NTSC (720x480).

Next I opened the Windows DVD Maker and selected the slide show that I had just saved and I burned a DVD-R disk that my DVD player accepts.

I played the slide show on our TV and the resolution was fine, the titiles were present and the zoom effects were present. My only complaint was that I did not get the full picture. Some of the titles that I put on the pictures were cut off. The titles were present on my computer monitor. If there is no way to fix this then I will simply put the titles in future slide shows in a safer position.

Once again, many thanks.

[TonyW]

Bob: Congratulations. Second time around will be easier and knowing you can do it using Vista Premium without any extra software will be helpful info in the future for others.

As for the cutting off of bits, that's called overscan and it's normal with TV's. Originally it was needed because of TV technology - now it's not needed but still done to ensure compatability with old TV shows.

If you have PSE5 and go to File>New and select the NTSC DV in the custom dropdown it will open a blank document of the correct pixel size for NTSC DVD's with guides that show the safe areas. To be really safe the Titles should be within the inner box although you can usually get away with a bit more.

Tony

[ATR]

That is absolutely magnificent news.

Premiere Elements has a safe margin feature that Photoshop Elements does not. But, you have done so great that I know that you will work this out.

One way to look at this whole experience....troubleshooting brings creativity to a halt, but in the process you learn so much that in the end you are more creative than ever.

Congratulations and keep up the good work.

ATR

[ATR]

Tony W,

After I typed my response, I saw your post to Bob.

As I have mentioned, I still have Photoshop Elements 3.0. I know File/New/ you can set for an NTSC preset, but what about this safe margin feature. Have I been overlooking a Photoshop Elements 3.0 feature or is these safe margin guides that you mentioned new with Photoshop Elements 5.0?

ATR

[TonyW]

ATR: That was a new feature in PSE5. Although previous versions understood guides they weren't used for anything and there was no way to add them without an add-in like Grant's Tools. In PSE5 you still can't add them without an add-in except as a preset in some documents but there is now an option to turn them on and off so it's getting closer. Maybe PSE6 :)

Tony