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View Full Version : Unable to prtint.

mljordan
November 7th, 2004, 09:50 AM
Apple Emac, 700Mhz, 1024MB Ram, Mac OS 10.2.8.

Two days ago I installed PSE 3 and quickly discovered that it would crash when trying to print. I re-installed PSE 3, repaired permissions and every thing else I could think of to no avail. I finally called Adobe Support. After more than two hours on the phone, two re-installs, and trying everything he could think of, the support guy suggested that I re-install the OS. I did this last night-still no Print!

So far, I have spent over twice the cost of the application and still don't have anything to work with.

Is anyone else having this problem?
Wendy
November 7th, 2004, 11:47 AM
Are you able to print from any other applications? ... or are you having the problem across them all ?


Wendy
mljordan
November 7th, 2004, 12:06 PM
PSE 3 is the only app I am having problems with.
Wendy
November 7th, 2004, 01:07 PM
Did you have PSE2 on your Mac and if you did have you still got it installed?


Wendy
mljordan
November 7th, 2004, 05:09 PM
IIt's the same with or without PSE 2.
Wendy
November 7th, 2004, 06:19 PM
If you still have PSE2 on your system ... can you print from that?

Another thought when you did an uninstall of PSE3 did you trash the prefs prior to doing a reinstall?

Wendy
mljordan
November 7th, 2004, 08:57 PM
Yes.

Yes.