Problem with Elements 5 Reinstall

[ed.kinley]

I received a copy of PS CS2 from work - I tried to load it on my laptop (Vista). CS2 wouldn't work after the install but neither would Elements. I removed CS2 and Elements still failed. I uninstalled Elements and reinstalled but now I can't open the editor. The organizer will open but when I try to open the editor, it starts the load and hangs for a while and then says "Unable to connect to editor application" (this is a Photoshop message).

It appears that something was installed when I tried to install CS2 that is not being removed from the install but I have removed all traces I can find (including all folders related to anything Adobe).

Anyone have any ideas of what might be causing this problem, or how to ensure that all pieces of both Elements 5 and CS2 are removed so that I can get a clean install.

Elements 5 worked fined on this machine before I tried the CS2 install - now I can't get it to work.

Ed

[Juergen D]

Ed,
Try the Windows Installer CleanUp Utility (http://support.microsoft.com/kb/290301).

Juergen

[BrianZero]

Hi Juergan
Doesnt the clean up utility only refer to Microsoft software

My best guess is a register cleanup might help

[Juergen D]

Doesnt the clean up utility only refer to Microsoft software
No, it works on programs that use the Windows Installer, which Elements and CS2 (I think) use. When you load the utility, it will show you a list of eligible programs. Be careful running other registry cleaners. Try this utility first.

Juergen