help!

[lindaf]

Does anyone know the serial # for dreamsuite. I DL it from this website?

[ATR]

I am a little confused about your question.

What did you download from this web site...the demo version or did you make an online purchase? If you did make the purchase, how did you install the software on your computer...from online or CD disc?

The reason that I ask is this...it has been my experience that each purchased software has its unique Serial Number. So, how would it be possible for someone else to know your unique serial number? And, if instead you just have the demo, companies do not get you involved with a serial number until after you purchase.

What I think may be happening is this....you have the demo and every so often you get a pop up asking for your serial number....that is just a subtle hint to purchase...and, there should be an icon to press for "NOT NOW, CONTINUE WITH DEMO". That type of business I have seen before with Adobe tryouts.

One last scenario, if you are working from a purchased CD, then check the CD envelope for the serial number.

Hope this helps and my understanding is correct.

ATR

[ATR]

An after thought,

Are you sure whether you are being asked for a serial number for this download or a serial number for your version of Photoshop Elements?

ATR

[Brob]

You have to put your email address in somewhere during the process and they will send you a password. Go through the process again and keep scrolling around on the page and look for the place to enter it. I forgot this step when I downloaded it at home (second time)and just went back in to get it. It does seem to be the same number both times I downloaded it. They will email it right away.
Bridget

[lindaf]

THank you all for your help. I redownloaded it and it worked fine. Thank you again :D