View Full Version : Images Not Reconnectable-
mdbassman
April 26th, 2007, 06:16 AM
I just downloaded some 100+ images into PSE3.0. I did some deleting and editing of images.
When I returned to the Organizer all images downloaded that day displayed the "Disconnected" icon.
All images are displayed in the Organizer (blurry) BUT the file location shows NO jpg files in that folder.
Files have been put in a "cache" folder ( after a call to Microsoft and Adobe). So when the "Reconnect" process tries to find them it cannot because the file location path is incorrect.
Anyone know a way to extract these lost files and reconnect or put them back in Organizer as jpgs?? Not sure/remember what image file extension became when Adobe put them in wrong location.
Running WinXP.
Dan
Codebreaker
April 26th, 2007, 11:00 AM
The Organiser doesn't store your images. All it contains are links to where the originals exist on your hard drive - e.g. Drive/Folder/Filename.
If you move, rename or delete an image outside of Elements e.g. using Windows Explorer - the link gets lost. In other words Elements doesn't know you moved, renamed or deleted it. When this happens you get the 'disconnect' message.
Usually when this happens you can just reconnect the images but using File > Reconnect. This process should scan your drive until it gets an image name match. If it doesn't you have the option to 'Browse' for it - in other words manually select the correct drive/folder and file name.
I'm unclear about the 'cache folder' references you make. Elements does make a cache of the thumbnails and other items and as long as you haven't moved, deleted or renamed these you should be able to reconnect.
Colin
TheSkySpy
April 26th, 2007, 01:48 PM
Codebreaker is exactly right. When you say 'BUT the file location shows NO jpg files in that folder' am I understanding you correctly that the files have been deleted off your hard drive?
If so, I hope you have a backup...if not, try an undelete program, but depending on a lot of factors you will have varying success.
If the JPGs are still there, open up the catalog in Access and look where it's pointing. You may even want to update the path in Access.
Codebreaker
April 27th, 2007, 03:09 AM
Even if the files have been deleted you may find they are still in your Re-cycle bin and you can restore them to the original location.
Colin
mdbassman
April 27th, 2007, 06:08 AM
I may have mis-communicated the problem. The "properties" attached to the image shows this file location: C:\UserAcct\My Docs\My Pics\Adobe\Digital Photos but when you go there the 100+ images are not there. Searching thru various folders in the file structure path led the Microsoft Engineer to a folder holding the images. It had a file name of "cache". Since this now became a non-WinXP problem he ended the session.
Somehow between Organizing and Editing in PSE3.0 these 100+ files were moved to this folder.
Truthfully NOW I cant find the folder. Should have saved it to my Desktop. Anyway...I must find the folder then see how to extract the images out of the folder.
Thanks for the help. I realized that the information provided already I already understood. Thanks>
Dan
mdbassman
April 27th, 2007, 02:08 PM
The files were placed in a cache file with the following extensiom = tn.4 cache >CACHE File>10,602kb.
Now how do I extract them as jpegs? IF I can even??
Dan
Barb O
April 27th, 2007, 03:00 PM
The files were placed in a cache file with the following extensiom = tn.4 cache >CACHE File>10,602kb.
Now how do I extract them as jpegs? IF I can even??
Dan
The tn.4.cache file holds the Thumbnails: it does not hold the jpegs (the actual photo files). So unfortunately you have not found the location of the photo files.
Back to your original post:
All images are displayed in the Organizer (blurry) BUT the file location shows NO jpg files in that folder.
Are you looking at the Organizer or Windows Explorer when you say there are NO jpg files in that folder. If you are looking at the Organizer, then I suggest that you use Windows Explorer.
Also, since you know the file name for one of these photo files, I suggest that you use the Windows Explorer search and search for that file name specifying to search all file types on your entire C drive.
NickLewis
April 27th, 2007, 03:36 PM
Dan,
How did you delete the photos? Did you do it in Organiser or Windows Explorer?
It sounds awfully to me as though the photo files have been deleted from your hard drive, and only the thumbnails remain.
This is what would happen if you deleted the files from outside Organiser.
Nick
mdbassman
April 30th, 2007, 06:10 AM
I am looking in both. The distorted/"broken" images are in "Organizer" but no where else that I can find. "Search" done on "IMG_XXXX.jpg finds nothing.
Thanks!
Dan
The tn.4.cache file holds the Thumbnails: it does not hold the jpegs (the actual photo files). So unfortunately you have not found the location of the photo files.
Back to your original post:
Are you looking at the Organizer or Windows Explorer when you say there are NO jpg files in that folder. If you are looking at the Organizer, then I suggest that you use Windows Explorer.
Also, since you know the file name for one of these photo files, I suggest that you use the Windows Explorer search and search for that file name specifying to search all file types on your entire C drive.
Codebreaker
April 30th, 2007, 06:17 AM
Dan...
I guess you may have done this but did you search using Windows Explorer for - *.jpg - starting at your root directory C:\ and including all sub-directories. This way all your JPEG files will be looked for.
It's beginning to look like you deleted them - have you looked in the Re-cycle bin?
Colin
mdbassman
May 2nd, 2007, 06:06 AM
Dan...
I guess you may have done this but did you search using Windows Explorer for - *.jpg - starting at your root directory C:\ and including all sub-directories. This way all your JPEG files will be looked for.
It's beginning to look like you deleted them - have you looked in the Re-cycle bin?
Colin
Yes Colin..they have disappeared..were never in "Recycle", jpeg search doesn't show them anywhere but "Organizer" still shows them in "My Catalog" withbroken symbol...
Thanks!
dan
Codebreaker
May 2nd, 2007, 06:13 AM
Dan....
Just one last possibility - you didn't by any change rename them or save them without the JPG file extension as part of the name?
Colin
NickLewis
May 2nd, 2007, 09:51 AM
jpeg search doesn't show them anywhere but "Organizer" still shows them in "My Catalog" withbroken symbol...What Organiser is showing you is the thumbnails in the cache file. The data that the MS engineer found.
Organiser will do that quite happily even if the jpgs are no longer on your disk, I'm afraid. The broken symbol means it doesn't know where the jpgs are.:(
Nick
mdbassman
May 3rd, 2007, 06:14 AM
Colin..I cannot 100% confirm the .jpg extension BUT I do know that the 100+ images being downloaded all lost "connectivity" at the same time and they were fine for about 30 minutes because I did some PSE editing on a few. Then "wham" all were lost.
Oh well...I never "erase" the cf card now until I am 100% certain that images are safe.
Thanks for everyone's help..
Dan
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