subscriber area?

[mimi23]

All current subscribers will be required to create a new unique user name and password When I try to create a new account I get this message
(Error: We're sorry, but there was a problem: We could not find anyone in our member database with that exact information. I joined about a month ago, do I need to create a new user name and password?
Patty:confused:

[Carbone]

Contact customer service, they will be able to help.

CUSTOMER SERVICE (866) 808-2793

Ray

[mimi23]

Thanks for the number Ray

[Wendy]

Hi Patty ...

That message was from a while back .. if you only joined a month ago then I would have thought that it didn't apply to you.

Can you still use your old name and password ?

Wendy

[mimi23]

Wendy Thanks, I wonder if that was the case. Yes, I can still use my user name and password.
Patty

[Wendy]

Hi Patty ...

Oh you should be OK then :) .. just one thing can you still access your Gallery without any problems ?

Wendy